Video Producer & Editor

Vancouver, Canada
Customer Support & Services – Support Operations /
Permanent /
Hybrid
About Us
Sophos is a worldwide leader and innovator of advanced cybersecurity solutions, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies that help organizations defeat cyberattacks. As one of the largest pure-play cybersecurity providers, Sophos defends more than 500,000 organizations and more than 100 million users globally from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through its cloud-based Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed, turnkey security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. 

Role Summary
Sophos is looking for a creative, passionate, and skilled Video Producer & Editor to join the Sophos Support video team (Techvids). Your passion for engaging and educating viewers through the visual medium will make you a valuable member of this highly collaborative, cross-functional team. This is a hands-on role that requires a creative, strategic thinker who can jump in and make an immediate impact. The ideal candidate will be a self-starter who is highly organized and has an eye for producing captivating video content within a fast-paced environment.
The Sophos Support video team works to deflect technical support calls and cases by producing informative troubleshooting, setup, and fundamental knowledge video content that provides our customers and partners with engaging guides that complement product documentation, community forums, and interactive UI guides. The team also works closely with our Support Marketing team to create internal communications.

What You Will Do

    • Collaborate with various remote resources to develop and produce engaging video content consistent with brand and style guidelines
    • Create visual assets to use within videos
    • Upload, organize and maintain video assets in various platforms
    • Manage and track video productions using project management software
    • Direct and coach on-screen talent to facilitate video and audio recording
    • Transport, set up, and operate video production equipment including cameras, audio and video recorders, lighting equipment, props, and microphones for video productions
    • Maintain studio and equipment as required

What You Will Bring

    • Essentials
    • 2+ years of experience in video editing/production 
    • High proficiency in Adobe Premiere Pro and After Effects (and familiarity with rest of Adobe Creative Suite) 
    • Strong typography and motion graphic design skills 
    • Exceptional attention to detail  
    • High level of interpersonal and organizational skills, with excellent communication skills and ability to give/receive critical feedback 
    • Demonstrated ability to communicate ideas/concepts in visual medium 
    • Understanding of “story” in video production 
    • An understanding of and eye for quality and consistency 
    • Shows initiative and is a collaborative team player 
    • Experience working on branded content 
    • Showreel or portfolio of work required 

    • Desirable 
    • 2-4 years at a Marketing Agency or Video Production Company 
    • Experience creating technical video content 
    • Experience in creating video for a variety of platforms (YouTube, LinkedIn,learning management systems, etc.) 
    • Experience with captioning and transcription for video 
    • Experience in the Cybersecurity field (Network or Endpoint security) 
In Canada, the base salary for this role ranges from $53,000 to $88,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. 

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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?
·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
·   Employee-led diversity and inclusion networks that build community and provide education and advocacy
·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities
·   Global employee sustainability initiatives to reduce our environmental footprint
·   Global fitness and trivia competitions to keep our bodies and minds sharp
·   Global wellbeing days for employees to relax and recharge 
·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.