Meter Reader
Newton Abbot, England
South West Water – SWW - Customer Services /
Permanent full-time /
On-site
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a new challenge?
Do you want to work for the South Wests largest employer?
We currently have a fantastic opportunity available for a Meter Reader to join our team based in Newton Abbot. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £23,152 per annum plus a range of excellent company benefits + rewards.
About the role:
As our Meter Reader, you will ensure all meters are read in a timely and accurate manner, enabling the billing of all measured customers whilst ensuring the standards are met. To form part of a comprehensive meter reading service to all South West Water metered customers including both Household and Non Household customers.
What you’ll be doing:
- Ensuring efficient and productive use of time and mileage
- Undertaking scheduled reading to ensure the target is met
- Undertaking unscheduled reads to ensure DG & NHH targets are met
- Reporting defective meter installations, so remedial works can be organised
- Communicating effectively with internal and external customers
- Maintaining a Company vehicle and equipment to ensure in good working order
- Reporting suspected meter fraud for further investigation
- Reporting water meters which are not set up on the billing system
- Taking responsibility for personal Health and Safety & following our Homesafe guidance & procedures
- Undertaking any other duties required by the Company
What we are looking for:
- A full UK driving licence
- Experience of front line customer service
- Proven ability to deliver targeted goals
- An understanding of water related operational procedures is desirable
What's in it for you:
- Generous holiday allowance plus bank holidays
- Buy or sell annual leave to offer you extra flexibility
- Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
- We offer free car parking at the majority of our sites
- Take up to 26 weeks’ additional maternity leave
- Share your parental leave and split your time off to care for your child how you choose
- Invest in Pennon Group Plc through our employee share schemes
- We support our people by offering a free, confidential Employee Assistance Programme
- Look after your wellbeing with our Champion Health support platform
- Enjoy free eye tests and discounts on frames and lenses at Specsavers
- Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
- A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodafone Advantage and more
- A discretionary Bonus
- Competitive Contributory Pension
- And plenty more!
At South West Water, we don’t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people’s hard work and commitment, we offer an excellent range of benefits:
Closing Date: Tuesday 30th April 2024
If you are looking for a new challenge, please click apply now to be considered as our Meter Reader - we look forward to receiving your application.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
