Networks Catchment Operator
Exeter, England
South West Water – SWW - Operations - Waste Water Services /
Permanent full-time /
On-site
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
And we have huge ambitions.
Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come.
So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a new opportunity in a forward-thinking company where you can put your hands-on skills to good use?
Have you got what it takes to contribute to the operation and maintenance of our service, as part of one of the largest businesses in the Southwest?
We currently have a Catchment Operator position available for a motivated individual to join our team based in Exeter. Joining us on a full-time, permanent basis, you will receive a competitive salary of £24,279 - £31,551 per annum plus other excellent benefits.
About the role
As a Catchment Operator working within the Area Waste Water Networks team, you will be responsible for inspecting, maintaining and improving the sewerage network. This role is customer-facing and you will be a key player in a team that strives to deliver a consistently excellent service to our customers in both planned and reactive emergency situations.
What you’ll be doing:
- The completion of reactive and planned work across the sewerage network to the highest standard of workmanship including rapid response to and resolution of pollution and flooding events, blockage clearance and investigation of underlying causes, CCTV survey of pipework and asset investigation and the maintenance of small sewage pumping stations and CSOs
- Ensuring Risk Assessments and Task Safety Instructions for work activity are adhered to and continually improved
- Using logic and initiative to assess on-site problems and find an appropriate solution, delivering a first-time attendance resolution wherever possible and where alternative remedial action is required, operators are expected to provide thorough, detailed feedback to ensure further work can be completed as quickly and effectively as possible
- Ensuring all work completed provides the highest level of service to the customer, dealing with sensitive issues in a calm and reassuring manner and approaching all situations in a polite, friendly and approachable manner
- Responding effectively to site conditions and monitoring information to ensure that compliance with environmental regulations is maintained
- Carrying out first-line maintenance on instruments & mechanical equipment
- Working independently using a single-man operated jetting vehicles, as well as working as an effective part of a team tackling larger issues
- A flexible working pattern is in operation which includes undertaking standby and call-outs and working evenings and weekends on a rota basis
- Feeding back work completion in real-time and to the required standard to support decision making and performance tracking across the team
What we are looking for:
- 5 GCSEs or equivalent in Maths, English and a Science subject at grade A-C
- Experience of working in a team and an understanding of the importance of teamwork
- Experience of working independently using initiative to tackle and solve problems
- Previous experience of operating and maintaining complex processes and working with modern technology
What's in it for you:
- We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:
- Generous holiday allowance plus bank holidays
- A discretionary Bonus
- Competitive Contributory Pension
- Share-save Scheme
- Various health benefits
- Wellbeing support programmes
- A range of Group Discounts
- Cycle to Work Scheme
- Financial support services
- And plenty more!
Closing Date: Thursday 9th May 2024
If you are looking for a new challenge, please click apply now to be considered as our Catchment Operator - we look forward to receiving your application.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
