Account Manager (m/f/x)

London
Commercial – Account Management /
Full-time /
Hybrid
We are looking for a German fluent Account Manager, located in London to work in a hybrid way!

Your mission will be to play a pivotal role in driving our business growth by nurturing and expanding relationships with our existing SMB customers. You’ll own a large portfolio of customers with the mission of driving customer base expansion through upsell, cross-sell and contract negotiation.

What you will do:

    • You will own a dedicated portfolio of Customers with the responsibility of developing it through proactive territory plans
    • You will hunt for opportunities for upsell and cross-sell by maintaining a high level of touch points through outbound and inbound activities
    • You will understand client needs, business objectives, and challenges to effectively position our products/services
    • You will be responsible, for those customers, for the entire sales cycle from potential identification to closing : Qualification > Discovery > Technical Validation > Commercial proposal > Signature
    • You will understand the customer ecosystem (third party providers, software solutions used) to identify business opportunities
    • You will maintain accurate records of client interactions, transactions, and progress using CRM software
    • You will work closely with a dedicated team of Customer Success Managers ensuring the achievement of all key metrics related to customer growth, retention and Spendesk product usage growth
    • You will collaborate with Product, Marketing, Customer Success and Strategic Partnerships by providing customer feedback to drive product innovation

Requirements :

    • 2 years of professional experience in sales or account management: strong track record of navigating within SMB and mid-market organizations
    • Commercial mindset: strong sales instincts, demonstrated assertiveness/resiliency and a strong track-record of hitting and exceeding quota, as well as proven negotiation and closing skills
    • Organization & portfolio management: strong organizational skills and disciplined in daily activity planning & prioritizing. Ability to manage a high number of opportunities simultaneously at various stages of the buying process
    • Ability to navigate between high velocity deals and value focus deals
    • Customer relationship & business partnership: take an active interest in understanding their customer context and pains to position oneself as a business consultant
    • Great Communicator: excellent verbal and written communication skills in (English & German)
As we are an international team, please submit your application and CV in English.

About Spendesk 
Spendesk is the 7-in-1 spending solution built for finance teams to make faster, smarter spending decisions. Founded in 2016, Spendesk is now one of the fastest-growing fintechs in Europe, with over 4,000 customers and an international team of 500+ employees based in Paris, Berlin, London, Hamburg, and remote. We’ve raised over €260M from leading investors, and been named a French tech unicorn. And we’re not stopping there! 

About our people & culture
We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. 

About our benefits 
Our culture is built on trust, empowerment, and growth — with benefits to match!

- 100% reimbursed public transport to the office or bike perk of 30 Euro
- Latest Apple equipment
- 28 days of annual leave  
- Monthly budget of €50 for wellness-related spending
- Access to Moka.care (platform for emotional and mental well-being)
- A friendly remote policy
- Great office snacks to fuel your day
- A positive team to work with daily!


Diversity & Inclusion
At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.



As we are an international team, please submit your application and CV in English.


About Spendesk 
Spendesk is the 7-in-1 spending solution built for finance teams to make faster, smarter spending decisions. Founded in 2016, Spendesk is now one of the fastest-growing fintechs in Europe, with over 4,000 customers and an international team of 500+ employees based in Paris, Berlin, London, Hamburg, and remote. We’ve raised over €260M from leading investors, and been named a French tech unicorn. And we’re not stopping there! 

About our people & culture
We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. 

About our benefits 
Our culture is built on trust, empowerment, and growth — with benefits to match!

-Fully covered Oyster card for traveling to and from our new office (up to £250 monthly depending on location)
-£45 monthly wellness allowance, accruable, to be used on whatever wellness means to you - through the Ben platform
- Access to Moka.care for emotional and mental health wellbeing
- Pension scheme (on salary sacrifice): 5% employee / 5% employer (by Aviva)
- 28 days of holidays
- Latest Apple Mac equipment 
- Company virtual events
- Visit our other offices: Paris, Berlin & Hamburg
- Great office snacks to fuel your day
- A positive team to work with daily!
- Vitality private health insurance (for you and your family/partner)
- Bupa private dental care

Diversity & Inclusion
At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.