Central Operations Analyst

San Francisco, CA
Operations – HQ Staff
Salaried Full-Time
About Spin

Spin operates electric scooters in cities and campuses nationwide, bringing sustainable last-mile mobility solutions to diverse communities. Recognized for its consistent cooperation and collaboration with cities, Spin partners closely with transportation planners, elected officials, community groups, and university administrators to bring stationless mobility options to streets in a responsible and carefully orchestrated manner.

Based in San Francisco, Spin is a diverse team of engineers, designers, urban planners, policymakers, lawyers and operators with experience from Y Combinator, Lyft, Uber, local and federal government, and the transportation advocacy world. Spin was known for launching the first stationless mobility program in Seattle, and has since expanded to become the exclusive electric scooter partner in mid-sized cities like Coral Gables, Florida and Lexington, Kentucky, and one of a few permitted scooter operators in large cities like Denver, Detroit, and Washington, D.C. The team embeds in cities and neighborhoods to understand their specific transportation needs, and hires locally from the community.

Spin is expanding quickly and looking for top-tier talent to help us bring affordable and accessible transportation options to cities and define what future safe streets will look like. 

About the Role

Spin is looking for data-driven problem solvers to generate analysis to answer some of our toughest operational questions. In this role, you will be solving business problems, digging into operations metrics and providing insights to ensure operational excellence. This role requires an ability to develop key operational metrics and make recommendations based upon data analysis to create business impact.

Responsibilities

    • Own development, management and presentation of key metrics across the Operations organization
    • Perform deep dive analysis to recommend actionable data driven insights that balance operational and business needs
    • Create and maintain dashboards to provide data transparency to the Operations team and leadership
    • Collect and analyze data from the Operations teams to prepare reports on a weekly and monthly basis

Qualifications

    • 2-4 years of data analysis, data science or business intelligence role
    • Experience in working in or directly with operations teams
    • Analytical background: you can mold and understand data to drive action and results
    • Excellent communication skills: present data insights in a clear and concise manner and work cross-functionally across departments
    • An entrepreneurial spirit - no problems with getting your hands dirty
Benefits & Perks

- Opportunity to join a fast-growing startup and help shape and establish the company’s industry leadership
- Competitive health benefits
- Daily catered lunch in our SF office
- Unlimited PTO for salaried roles
- Commuter stipend plus pre-tax benefits 
- Monthly cell phone bill stipend
-Wellness perk for salaried roles

Spin is an equal opportunity employer and will not discriminate against any employee or applicant for employment in an unlawful matter. We celebrate diversity and are committed to creating an inclusive environment for all individuals. Spin treats all employees and job applicants on the basis of merit, qualifications, and competence without regard to any qualified individuals' sex, race, color, religion, national origin, ancestry, gender (including pregnancy, breastfeeding, or related medical condition), sexual orientation, gender identity, gender expression, age, physical or mental disability, medical condition, genetic characteristic or information, marital status, military and veteran status, or any other characteristic protected by state or federal law. Spin also considers qualified applicants with criminal histories, consistent with applicable local, state, and federal law.

Spin is committed to providing reasonable accommodations for qualified individuals with disabilities in its job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at job_accommodations@spin.pm.