Sales Consultant
Melbourne, Australia
Sales – Sales /
Full-Time /
On-site
About Us
Splend provides people from all walks of life the freedom to earn an income through flexible, all-inclusive car subscriptions. Our unique products offer rental or rent-to-buy options for rideshare drivers who work with platforms such as Uber, Ola, Didi and more. Essentially, we empower people to take charge of their own career and earning potential. But we don’t just hand over the keys and wave goodbye; Our turn-key solution takes the admin work out of the equation for drivers and uses data insights to keep them safe, freeing up their precious time for all the important things in life.
Our Positive Impact
We’re fast-tracking our transition into green mobility, reducing our carbon footprint by transitioning to electric and hybrid cars, making us an industry leader for this vitally important environmental change.
Here at Splend, we also believe that it’s our people who bring it all together and that an inclusive workplace is not only the right thing to do, but it is also a business imperative. By fostering a culture of inclusivity, we can attract and retain the best talent, create stronger relationships with our customers, and ultimately drive better business results.
About the Role
As a Sales Consultant under the guidance of the Victoria Regional Manager, you will play a pivotal role in spearheading Splend's business growth. Your mission is to blend a customer-centric and solution-oriented approach to drive sales and enhance our presence in the Melbourne market. This position offers a unique blend of challenges and opportunities, focusing on both new customer acquisition and the nurturing of our existing customer base to unlock upgrade potentials and maximize revenue. Please note this role will be based out of our South Melbourne hub!
Other responsibilities of the role will look like this:
- Customer Acquisition and Retention: Spearhead the conversion of new customer appointments into sales, while actively engaging with Splend’s existing customers to explore upgrade opportunities and foster portfolio growth.
- Sales Pipeline Management: Efficiently guide potential clients through the sales funnel, from initial appointment to final subscription, ensuring a tailored fit between our products/solutions and the customer’s needs.
- Product Advocacy: Serve as a brand ambassador, educating clients on Splend’s comprehensive product suite, unique value propositions, and the transformative potential of on-demand driving for their earnings and lifestyle.
- Dynamic Sales Activities: Engage in proactive outbound sales efforts, including phone calls, scheduling and executing appointments through various channels, and conducting in-person sales presentations and test drives.
- Collaboration for Success: Work in tandem with operational and depot teams to capitalize on sales opportunities, align efforts with inventory demands, and achieve business objectives.
- Portfolio Optimization: Manage and grow your customer portfolio by ensuring clients have the right products for their needs and by identifying opportunities for in-life upgrades and cross-selling.
- Exceptional Customer Service: Commit to delivering outstanding service, embodying Splend’s values and demonstrating a genuine passion for helping customers succeed.
What You’ll Bring:
- A passionate sales professional with a proven track record of chasing and closing deals.
- Outbound phone sales experience
- Exceptional communication and interpersonal skills, capable of building strong relationships.
- The ability to educate and persuade customers about our products and their benefits.
- A collaborative mindset, ready to work closely with team members across departments to achieve shared goals.
- Strong organizational skills, with the capacity to manage multiple appointments and customer interactions efficiently.
- A commitment to excellence in customer service, with a focus on delivering value and satisfaction.
Our Benefits and Culture:
- Performance-based bonus
- Birthday day off on us
- Opportunity to participate in the employee share program (equity)
- Employee Assistance Program
- Novated lease program
- Ongoing learning and development opportunities
At Splend, we believe that diversity and inclusion are essential to our success. We are committed to creating a workplace where everyone is respected, valued, and supported. We embrace and celebrate differences in race, ethnicity, gender, age, sexual orientation, religion, and ability, and we actively seek out diverse perspectives and experiences to drive our growth.
We welcome candidates from all backgrounds and experiences to join our team and help us build a more inclusive future. If you share our commitment to diversity and inclusion, we invite you to apply!
