Payments,Operations and Risk Senior Associate
South Africa
Sporty – SPORTY Operations /
Full-time /
Remote
Sporty Group is a global consumer internet and technology company with a strong presence in Sports Media, iGaming, Social, and FinTech. Our services engage millions of daily users worldwide across 10 countries and 3 continents. With a diverse team of over 700 high achievers, we are always looking for talented individuals to drive our growth and innovate for our users.
Job Summary:
As the Payments, Risk and Operations Senior Associate here at Sporty Group, you will be responsible for supporting the payments function within South Africa, focusing on managing fraudulent activities, implementing risk management strategies, optimizing payment performance, and enhancing payment acceptance rates. The ideal candidate will have a strong background in payments, fraud risk management, and team management, with a proactive approach to operational excellence.
Key Responsibilities:
Oversee and enhance the end-to-end payment processing function, ensuring efficient handling of deposits, withdrawals, refunds and reconciliations
Collaborate with payment providers, banks and internal teams to resolve complex payment options for improved user satisfaction
Implement advanced risk controls and strategies to reduce fraud exposure in adherence to AML and KYC requirements
Proactively monitor transactions to identify and investigate suspicious transactions and work closely with fraud prevention and compliance teams
Continuously assess and improve payment processing workflows to enhance speed, reduce costs and minimize processing errors
Analyze payment trends and customer behavior to propose new payment methods or adjustments to existing ones that better meet user needs
Lead new initiatives to optimize operational processes, including the development of new workflows and standard operating procedures for payments and risk management
Support the implementation and integration of new payment solutions and technologies, ensuring seamless implementation and minimal user impact
Ensure all payment and operational processes comply with regulations and relevant industry standards, updating policies as needed
The candidate is expected to be available during periods of emergency, including system downtime or critical failures, to support rapid issue resolution and ensure service continuity
Qualifications:
Bachelor’s degree in Finance, Business, Risk Management, or a related field
At least 3-5 years of experience in payment operations, fraud management, or risk management within financial services, fintech, e-commerce, or a related industry is required
Strong understanding of payment processing, fraud prevention strategies, and risk management practices
Proven experience working with payment gateways, PSPs, fraud detection systems, and risk management tools
Excellent analytical skills with the ability to interpret complex data and make data-driven decisions
Strong communication and interpersonal skillsStrong understanding of market intelligence
Capability to manage multiple projects and meet deadlines
Ability to positively collaborate in an international remote work environment
Benefits
Quarterly and Flash Bonuses
Flexible Working Hours
Top-of-the-Line Equipment
Referral Bonuses
20 Days Annual Leave + Public Holidays
Annual Company Retreat
Highly talented, dependable co-workers in a global, multicultural organisation
Our teams are small enough for you to be impactful
Our business is globally established and successful, offering stability and security to our Team Members
Our Mission
Our mission is to be an everyday entertainment platform for everyone
Our Operating Principles
1. Create Value for Users
2. Act in the Long-Term Interests of Sporty
3. Focus on Product Improvements & Innovation
4. Be Responsible
5. Preserve Integrity & Honesty
6. Respect Confidentiality & Privacy
7. Ensure Stability, Security & Scalability
8. Work Hard with Passion & Pride
Working at Sporty
The top-down mentality at Sporty is high performance based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they're in your way.
Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results.
As we are a highly structured and established company we are able to offer the security and support of a global business with the allure of a startup environment. Sporty is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to.
We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.
