Payments,Operations and Risk Senior Associate
South Africa
Sporty – SPORTY Operations /
Full-time /
Remote
Sporty Group
Partnered with some of the World’s greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we’re on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched SportyFM, we continue to lead with innovation and exclusive sports content.
Sporty is expanding and we're building the world's go to platform for everyday entertainment.
About the role
As the Payments, Risk and Operations Senior Associate here at Sporty Group, you will be responsible for supporting the payments function within South Africa, focusing on managing fraudulent activities, implementing risk management strategies, optimizing payment performance, and enhancing payment acceptance rates. The ideal candidate will have a strong background in payments, fraud risk management, and team management, with a proactive approach to operational excellence.
What you'll be doing
- Oversee and enhance the end-to-end payment processing function, ensuring efficient handling of deposits, withdrawals, refunds and reconciliations
- Collaborate with payment providers, banks and internal teams to resolve complex payment options for improved user satisfaction
- Implement advanced risk controls and strategies to reduce fraud exposure in adherence to AML and KYC requirements
- Proactively monitor transactions to identify and investigate suspicious transactions and work closely with fraud prevention and compliance teams
- Continuously assess and improve payment processing workflows to enhance speed, reduce costs and minimize processing errors
- Analyze payment trends and customer behavior to propose new payment methods or adjustments to existing ones that better meet user needs
- Lead new initiatives to optimize operational processes, including the development of new workflows and standard operating procedures for payments and risk management
- Support the implementation and integration of new payment solutions and technologies, ensuring seamless implementation and minimal user impact
- Ensure all payment and operational processes comply with regulations and relevant industry standards, updating policies as needed
- The candidate is expected to be available during periods of emergency, including system downtime or critical failures, to support rapid issue resolution and ensure service continuity
What you'll bring
- Bachelor’s degree in Finance, Business, Risk Management, or a related field
- At least 3-5 years of experience in payment operations, fraud management, or risk management within financial services, fintech, e-commerce, or a related industry is required
- Strong understanding of payment processing, fraud prevention strategies, and risk management practices
- Proven experience working with payment gateways, PSPs, fraud detection systems, and risk management tools
- Excellent analytical skills with the ability to interpret complex data and make data-driven decisions
- Strong communication and interpersonal skills
- Strong understanding of market intelligence
- Capability to manage multiple projects and meet deadlines
- Ability to positively collaborate in an international remote work environment
What’s In It For You
📍 Sporty is a remote first company in pursuit of sustainability
💰 A competitive salary + individual performance based bonuses every quarter
🌴 20 days annual leave + public holidays
⏰ Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
📑 South African employment contract
📝 Referral bonuses & flash bonuses
💻 Top of the line equipment
🌍 Annual company retreats to provide great internal networking opportunities
Personalised Support
We’re committed to making our recruitment process accessible to everyone. If you need any adjustments or accommodations during the application or interview process, please let us know.
Your Move
If you're excited about this role, even if you don't meet every requirement, we'd still love to hear from you. We understand candidates may hesitate to apply if they don't meet all requirements, however your unique perspective is what helps us innovate and grow together.
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
