Engineering Business Manager
Palos Verdes Estates, CA
Staff – Field Engineering Department /
Staff: Full-Time Salaried /
Remote
For nearly 30 years, SQA Services has been a leading provider of managed supplier quality services, offering audits, assessments, remote surveillance, corrective actions, remediation, inspections, and engineering solutions to manufacturers across all industries. We deliver these services by deploying a network of highly skilled associates based throughout the United States and in over 90 countries worldwide, ensuring rapid on-site support at your supplier locations. Our associates are expert quality assurance professionals with extensive experience and local expertise, enabling us to represent our clients on-demand and with greater speed and efficiency than our competitors
The Field Engineer Business Manager ensures that technical objectives, requirements, resources, and strategies are put in place to enable SQA’s growth at customer programs. To ensure that programs are adequately executed: Including scoping, process development, tools/deliverables, associate qualification, metrics and set up, including pilots.
Essential Duties and Responsibilities
- Plan and schedule program activities and resources (associates)
- Process Control setup using data analysis method
- Coordinating Special Process Validations
- Participate in the execution of Quality functions in compliance with AS9001, ISO9001, ISO 13485 and international quality requirements and standards.
- Cross-functionally assisting in preparation and updates of internal and SQA program documentation.
- Support risk management activities related to manufacturing processes such as PFMEA.
- Review and assist in writing new procedures and work instructions or updating existing documents for customer programs.
- Evaluate and monitor manufacturing issues, and product concerns, and help investigate non-conforming material to determine opportunities for improving manufacturing and product performance.
- Support coordination of Inspection programs, update procedures, forms, methods, and training. Manage SI Technical Leads
- Perform SQA and Client internal and external audits and assist in hosting external audits.
- Work with Clients to comprehensively understand and record requirements in a way that allows the development of adequate Program Scope with execution that maximizes sales and margin for the SQA business model. In addition, objectives and measures for projects must be clearly defined, to highlight successes and build a baseline for follow-up business opportunities.
Existing Client Direction and Growth
- Identify opportunities for the provision of additional services with existing clients.
- Conduct regular reviews with cross functional team to identify program trends and/or irregularities and bring them (and subsequent recommendations) to the attention of the Client. Central to this review is the analysis of data in STEPQ.
- Analyze the activity of client programs and provide meaningful feedback and direction. This may include a recommendation for the reduction of one kind of activity in one area (e.g. on-site audits of low-risk suppliers), or recommendation for the increase of one kind of activity in another area (e.g. in-depth Assessments for a critical suppliers).
- Identify opportunities for the provision of additional services (outside current business).
Required Qualifications
- Experience with AS9001, ISO9001, ISO 13485 and international quality requirements and standards.
- Broad experience in Quality Management, including the development, establishment, and maintenance of quality systems
- Strong resolve and steadfastness in upholding quality standards at external partners as well as internally
- Strong leadership skills
- Ability and experience to work in a cross-functional team and an international environment.
- Superior written and verbal communication, including technical writing.
- Pre-production activity knowledge (APQP, PPAPs, Process Validations)
- Bachelor’s or advanced degree in relevant scientific/engineering discipline. (Mechanical, electrical, industrial, chemical, etc.)
- Demonstrated success with engineering project management and leadership.
- Supplier Quality Engineering experience,
- Corrective Action and Preventive Action Management
- Lean Six Sigma knowledge preferred.
- SPC Knowledge
- Ability to read blueprints and schematics
$75,000 - $95,000 a year
Competitive PTO, 401k, unique company bonuses and medical, vision, dental benefits.
Quality is SQA’s culture and keeping the world safe is SQA’s mission. SQA employees empower our partners with expertise, professionals, and systems to proactively and predictively manage supply chain risks, creating safer and more reliable products for end users. SQA is an Equal Opportunity Employer; employment with us is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
(*) To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
