Operations Support Intern
Arlington, VA
Infrastructure – Infrastructure Operations /
Intern /
On-site
Stand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing issues. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society.
Stand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing issues. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society.
We are looking for a hardworking, self-starting professional that is organized and excited to support our organization.
As an Infrastructure Support Operations (ISO) Intern, you will be supporting the team and our community of end users by assisting with asset management, employee lifecycle, operations management, and other areas of customer support utilizing the latest technology. The ideal candidate is passionate about driving innovation, enjoys partnering with internal teams, and providing operational direction and support. Most of all, you enjoy working with an organization whose vision is for a society where every person can realize their potential.
What You Will Do
- Ability to work on-site in our Arlington, VA office Monday–Friday (40 hours per week)
- Greeting customers and ensuring quality customer service
- Assisting walk-up customers with creating IT support tickets
- Assisting with assets and inventory management through shipping, receiving, and updating device information in an asset tracking system
- Device wipes/diagnostics
- Help improve efficiency, documentation, and operations.
- Assisting with prepping for conferences and other big events
- Breaking down supply boxes
- Responsible for working with IT team to meet deadlines on group projects and one-off requests
What You Will Bring
- Must be pursuing a degree or graduated (preferably within IT, MIS, or related fields)
- At least 1 year of Microsoft Office experience
- Strong communication skills
- Must be able to lift 50 pounds
- Strong attention to detail
- Ability to perform repetitive tasks with a consistent level of excellence
- Ability to work independently, as well as collaboratively with other members of the ISO team
- Integrity, humility, and an entrepreneurial attitude
- A positive attitude and an earnest interest in providing good customer service
- Familiarity with mobile devices such as iOS
- A readiness to learn new systems and tools
- A problem-solving mindset and willingness to jump in wherever needed
Our Values: Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers our employees to be entrepreneurial, to innovate, and to continually drive transformation.
We believe diversity fuels creativity, broadens knowledge, and helps drive success, and that is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity.
