Strategic Engagement Manager

United States / East Coast
Customer Value Solutions – Professional Services /
Full-Time /
About Starburst

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster. 

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!

Starburst is seeking a highly motivated and experienced Strategic Engagement Manager to join our dynamic team. As a Strategic Engagement Manager, you will play a pivotal role in driving strategic initiatives and fostering long-term relationships with key customers and partners. Leveraging your expertise in data analytics, business acumen, and exceptional communication skills, you will collaborate closely with cross-functional teams to deliver value-added solutions and ensure the success of our clients

As a Strategic Engagement Manager at Starburst your responsibilities will include:

    • Strategic Account Management: Serve as the primary point of contact for strategic accounts, building and nurturing relationships with key stakeholders to understand their business objectives, challenges, and opportunities.
    • Client Advocacy: Act as a trusted advisor to clients, advocating for their needs within the organization and championing the adoption of Starburst Data solutions to address their data access and analytics requirements.
    • Solution Consulting: Collaborate with clients to define and articulate their data access and analytics strategies, providing guidance on best practices, solution architecture, and implementation approaches to achieve desired outcomes.
    • Project Management: Lead cross-functional teams in the planning, execution, and delivery of strategic initiatives, ensuring alignment with client expectations, timelines, and budgets.
    • Business Development: Identify opportunities for growth within existing accounts, as well as new business prospects, through proactive engagement, needs assessment, and solution positioning.
    • Collaboration and Communication: Foster collaboration across internal teams, including sales, engineering, product management, and marketing, to drive customer success and promote continuous improvement in our offerings and processes.
    • Market Insight: Stay abreast of industry trends, competitive landscape, and emerging technologies in the data analytics space, providing valuable insights and recommendations to inform strategic decision-making.

Some of the things we look for:

    • Bachelor's degree in Business Administration, Computer Science, or related field; MBA or advanced degree preferred.
    • Proven track record of success in strategic account management, business development, or consulting roles within the technology sector.
    • Deep understanding of data analytics concepts, tools, and methodologies, with experience in data warehousing, business intelligence, or related fields.
    • Strong interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex organizational structures.
    • Exceptional communication skills, both verbal and written, with the ability to convey technical concepts to non-technical audiences.
    • Demonstrated proficiency in project management, including the ability to prioritize tasks, manage timelines, and drive results in a fast-paced environment.
    • Strategic mindset, with the ability to identify opportunities, develop solutions, and drive initiatives that create value for clients and the organization.
    • Flexibility to travel as needed to meet with clients and partners.
$150,000 - $165,000 a year

Why build your career at Starburst?

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company. 

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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