Senior Deal Desk Analyst

United States
Sales – Sales Operations /
Full-Time /
About Starburst

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster. 

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!

About the Role

The Senior Deal Desk Analyst will be responsible for supporting Starburst’s global sales organization by building proposals, reviewing and processing deals, and reporting on bookings. This role will be expected to work cross-functionally with other teams to assist the Revenue operations and Sales staff. An ideal candidate will be a self-starter that is able to thrive in a fast-paced environment with evolving responsibilities and tasks.

The Senior Deal Desk Analyst will be joining the Revenue Operations Team within the Revenue organization. The entire organization relies on the Revenue Operations Team for global reporting around historical sales performance, pipeline, and planning. Our overall objective is to drive pipeline generation, accelerate deal velocity, and enable our sales team to continue providing value to our customers in the most efficient way possible.

With Revenue Operations team members spread across the United States, we are looking for this person to be based in the Eastern Time Zone.

As a Senior Deal Desk Analyst at Starburst you will:

    • Support requests from the global sales organization, including quote to cash support, quote generation, and order processing
    • Assess non-standard deal requests to determine a solution that is in compliance with business policies
    • Review order details submitted for booking, including Salesforce opportunity fields, Order Forms, and other associated booking documents
    • Create and provision private offers through Amazon Web Services, Azure, or Google Cloud Platform Marketplaces
    • Perform license fulfillment and SaaS provisioning activities for booked opportunities
    • Collaborate with various Business Operations teams (Legal, Sales, Customer Success, Professional Services, Partners) to align Quote-to-Cash processes with business requirements
    • Identify and drive implementation of new tools and process improvements to support efficient and sustainable growth
    • Complete ad hoc Revenue Operations projects, analysis, and reconciliations as required

Some of the things we look for:

    • 3 - 4  years of Deal Desk, Sales Operations, Revenue, Billing, and/or Order Management experience (ideally in an Enterprise SaaS/B2b environment)
    • Preferably has prior experience in drafting or reviewing legal contracts
    • Knowledgeable with Marketplace offerings through Amazon Web Services, Azure, and Google Cloud Platform
    • Demonstrates ability to partner with GTM Teams and other cross-functional departments
    • Experience with Quote to Cash software (i.e. Salesforce CPQ, Dealhub) Google Workspace, and Microsoft Office Suite, DocuSign, NetSuite)
    • Thorough understanding of ASC 606 revenue recognition and quote to cash operations
    • Highly organized and adaptable to evolving priorities, assignments, and responsibilities
    • Bachelor’s degree in Business, Accounting, Economics, Finance or equivalent experience

$110,000 - $130,000 a year
The base salary range for this US full-time position is $110,000 - $130,000 , subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering.  The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.
Why build your career at Starburst?

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!

Starburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company. 

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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