Director, Product Management - Star Platform
Remote, United States
Product Management /
Regular - Full-time /
Remote
Are you passionate about helping companies create a more ethical and compliant workplace? Do you have a vision for how technology can be used to make compliance easier and more effective?
We are looking for a talented and experienced Product Manager to join our team and help us build the next generation of employee compliance SaaS solutions. As a Product Manager at our company, you will have the opportunity to work on cutting-edge technologies and to make a real difference in the way that companies manage compliance.
The Role
At Star, Product Managers are the CEOs for their areas and are responsible for the overall commercial success of their products within their markets. We don’t stop at building great products – we also work closely with our sales and marketing colleagues to make sure that we can sell great products and with our services teams to make sure that our products can be implemented and supported effectively. Product Managers are actively engaged in developing the sales pipeline and preparing account growth plans with Relationship Managers. Our goal is to build, sell, and support great products.
We want to be the go-to technology partner for Employee Compliance solutions, and our mission is to make compliance simple and easy for organizations of all sizes; allowing compliance teams to scale through automation and to reduce the burden of compliance on their firms.
As a Product Manager on Star’s compliance product team, you own all of the “what” questions – what problems we should be solving for our customers, what do we need to do to win in our markets, what is the specific value proposition, what are the critical features that will meet the needs of our customers and increase their success. You will be responsible for advancing the product strategy, owning the roadmap and backlog, ensuring that sales and marketing can position the product well, and leading performance-focused initiatives.
The Product Manager will work with the Product Owner and other team members across multiple geographies and time zones. Reporting to the Head of Product, the Product Manager will liaise with stakeholders, and collaborate with our customer base and cross-functional teams to execute on their responsibilities.
Core aspects of the Product Manager role
1. Developing a deep understanding of market dynamics
2. Tuning that understanding into compelling value propositions and great ideas for new features and enhancements to our products and services
3. Developing and communicating a product roadmap that will drive profitable revenue growth and delight customers
4. Planning and executing superb go-to-market plans with colleagues from sales, marketing, and services to promote the adoption and use of our products and services
Key Performance Indicators
· Product Usage and feature adoption metrics
· Product financial performance – revenue and profit
· Client engagement and satisfaction
Responsibilities
- Develop a deep understanding of customers; what drives their performance and how our products and services affect that research and monitor compliance change drivers (including legislation & regulations) and translate the implications into actionable strategy and requirements
- Elicit requirements and feedback from the internal and external teams
- Develop and validate the value proposition for the product for all target markets and personas
- Define product strategy and align the product roadmap to deliver value to customers at scale
- Deliver vision and requirement documents with prioritized features and corresponding justification
- Work with the Product Owner and the engineering teams to scope, prioritize, and drive feature specification
- Collaborate with sales on enablement, conversion effectiveness, and win/loss analysis
- Collaborate with product marketing on positioning, messaging, and go-to-market strategies
- Collaborate with customer success and strategic customers to handle critical issues requirements analysis, and product planning activities, and to ensure their success
- Product metrics that are required to understand business performance and product value
- Mentor team members and grow team capabilities
Skills & Experience
- 4+ years of experience in product management, with a focus on high-scale B2B SaaS offerings; preferably Cloud-native, data services, service APIs, and distributed systems at scale
- Proven track record in release management in an Agile, B2B SaaS product environment
- Strong ability to grasp and translate customer needs into business requirements
- Love speaking with customers and learning more about their product needs
- Evangelist who effectively communicates priorities to internal and external audiences
- Ability to communicate both business and technical topics to diverse audiences
- You're intrinsically motivated and committed to driving projects from start to finish
- Able to work independently, anticipate, and resolve problems
- Possess strong decision-making and prioritization skills.
- Capable of efficiently gathering information and making real-time decisions to maintain development velocity and release predictability
- Commercially ‘savvy’ – knowing when to prioritize features around commercial vs technical requirement
- Have a strong desire to help people see and understand the value of RegTech – regulatory technology
Preferred Skills & Experience
- In-depth knowledge of the financial services industry
- Strong experience and domain knowledge in Regulatory Compliance
- Strong geo preference, East Coast (North Carolina and North)
StarCompliance Background Checks
All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks.
Equal Opportunity Employer Statement
We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws.
This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy.
