Senior Program Manager

Oakland, CA
PG&E /
Contractor /
Location: Oakland, California
Work Schedule: Hybrid - Onsite at the Oakland office at least twice per month
Requisition ID: #2553

Company Overview: 
Pacific Gas and Electric Company (PG&E) is one of the largest combined natural gas and electric energy companies in the United States. Headquartered in San Francisco, California, PG&E serves millions of customers across northern and central California. Their commitment to providing safe, reliable, affordable, and clean energy is reflected in their innovative approaches to sustainability and community engagement. With a focus on customer satisfaction and environmental stewardship, PG&E continues to lead the way in delivering energy solutions that power communities and drive progress.

Position Summary: The Senior Program Manager will join the IT Field Project Delivery Foundational department at PG&E on a contract hybrid basis. This role involves managing programs supporting projects within the IT Infrastructure and Cloud Services Portfolio. The Senior Program Manager will be responsible for ensuring timely, budget-conscious, and high-quality project delivery, meeting client expectations and organizational goals. The successful candidate will provide leadership, creative problem-solving, and effective communication while overseeing program management activities to achieve program metrics and objectives.

Job Responsibilities:

    • Provide IT services encompassing planning, development, implementation, and support for systems solutions required for PG&E.
    • Utilize various tools and techniques for estimating project costs, including physical, financial, and human capital costs.
    • Lead the effort in creative problem-solving and quality deliverables supporting business needs.
    • Negotiate conflicts and ensure timely resolution of identified issues.
    • Provide leadership and motivation to team members.
    • Establish comprehensive service level agreements and ensure project outcomes reflect organizational goals.
    • Ensure timely and effective communication regarding project initiatives to business partners and stakeholders.
    • Act as a liaison between the department team and the wider IT and business community, managing issue resolution.
    • Monitor program results against technical specifications and ensure appropriate resource allocation.
    • Develop and manage meaningful metrics to demonstrate team efficiency and effectiveness.
    • Ensure compliance with standards, regulations, and governance processes.
    • Develop and manage department budgets, monitoring expenses and providing justification for variances.
    • Identify new partners, technologies, and delivery channels.
    • Communicate project status to all stakeholders.
    • Develop, oversee, and implement policies, procedures, guidelines, and standards to support business goals.
    • Foster strong working relationships with strategic programs and partners.
    • Champion infrastructure requirements necessary to execute the IT portfolio.
    • Manage contractors and vendors for efficient service delivery.

    • Bachelor’s Degree or equivalent experience.
    • 8+ years of program management experience.
    • 2+ years implementing infrastructure projects.
    • SAFe RTE, Scrum Master, or PMI PMP Certification.
    • Full understanding of Program, Product, and Project Management activities in Waterfall and Agile methodologies.
    • Full understanding of PI planning, ART execution, SAFe framework, Value Streams, Scrum, and Kanban.
    • Ability to develop templates, roadmaps, reports, metrics, and necessary documents.
    • Experience measuring and reporting on program success.
    • Experience with enterprise IT projects and programs, particularly in infrastructure and networking.
    • Experience with networking technologies.
    • Only local candidates will be considered.
$90 - $115 an hour
Requisition ID: 2553