Technical Writer

Tel-Aviv /
Product /
Full-time
We're looking for an exceptional founding technical writer!

You will be our first and founding content creator: help plan and execute our content strategy from zero to wow ๐Ÿš€ You'll be part of Stigg's founding team, reporting to the Director of Product.

What will be your primary goals ๐ŸŽฏ

    • You will apply your writing and technical skills to create compelling content that shows developers, product managers and pricing managers how to use Stigg to solve their toughest monetization problems
    • Collaborate closely with R&D, Product and Marketing teams to ensure all day-to-day content activities are running smoothly and develop an effective feature documentation
    • Write high-impact documentation for Stigg, and all related packaging and pricing operations, including integration, deployment and configuration guidance for developers, user guidance for product/growth managers, API and command references, tutorials, walkthroughs, sample apps, and best practices guides.
    • Collaborate with Marketing and Product teams to create best practices, onboarding material and other scenario-based guidance
    • Own, establish, plan and execute our doc site infrastructure and information architecture - define how information should be documented and presented to our customers and select the right tooling to maintain and continually improve our docs
    • Edit content and manage approvals - edit content contributed by R&D for technical accuracy, grammar, usage, adherence to style and fit within the information architecture
    • Manage contributed articles through technical review, content edits and publication
    • Build all the supporting materials to enable an exceptional self-serve experience ๐ŸŽฎ

What we think can help you achieve your goals ๐Ÿ†

    • Technical background that will allow you to quickly learn the nature of our product and its technical aspects: API, SDK, CLI, Deployment methods, integration considerations and more.
    • You must be passionate about writing, with a focus on clarity, straightforward storytelling, and an information architectโ€™s approach to organizing material.
    • It will be a fast-paced environment as we grow at an unprecedented rate. However, you will never waver in your dedication to detail or your desire to advocate for our customers.
    • Experience documenting SDKs, APIs and similar tools
    • 3+ years documenting cutting-edge technologies for developers or equivalent work experience (as a software developer, product manager for example)
    • Mastery of the tools of the technical writer and editor: consistent voice, straightforward and lively style, understanding (or intuition!) of the rules of grammar and usage
    • You are resourceful, scrappy and able to deal with ambiguity on what do and how to do it.
    • Feel comfortable communicating and working in a team, involving multiple different stakeholders and comforting different agendas, needs and expectations
    • Basic proficiency in HTML, lightweight markup and Git
    • Understanding of cloud and distributed infrastructure
    • Strong analytical skills and obsession with technical accuracy and attention to details

Bonus

    • Ability to understand and test code samples in one of the following: Node.JS, Java, Python
    • Experience in developing short tutorial videos
    • Experience in creating effective and attractive diagrams
    • Basic SQL proficiency and understanding of relational databases