CRM Operations Intern

Barcelona, ES
Marketing – Performance Marketing & CRM /
Intern /
Hybrid
Storio group, Europe's leading provider of personalised photo products, is seeking a highly motivated CRM Operations intern to join our dynamic team.
You will form part of the CRM Operations team, and will join a team of 6 people. You will be in charge of building customer loyalty for all of our markets and brands.
You will support the team in implementing and analyzing email marketing campaigns that drive customer value and drive growth.
We give you the opportunity to learn all the secrets of email marketing, working with multiple marketing, creative and customer insight departments in a multicultural e-commerce environment.

Your daily adventure at Storio:

    • Creation, testing, sending, analysis and reporting of email marketing campaigns for all our brands and all our European markets
    • Creation of promotions and landing pages
    • Analysis of customer comments and suggestion of improvements for our campaigns
    • Implementation and analysis of A/B tests
    • Collect and report information from competitors (competitive intelligence)
    • Support on CRM-related projects (large CRM tool migration project in particular)

What you bring to the table:

    • Currently enrolled in a bachelor's degree or master’s degree program in Business Administration, Marketing, or a related field
    • Preference for a web marketing specialty or prior experience in digital marketing
    • Equipped with a strong analytical mind, structured and able to manage tight deadlines. In addition, you are rigorous and autonomous.
    • You have a fluent level of English to communicate daily, written and orally, with team members as well as the rest of the group's international teams.
    • Autonomous, proactive and curious, you bring a fresh perspective
    • Understanding of Microsoft Office Suite and/or Google Workspace
    • Ability to work independently and as part of a team

Internship terms

    • Start date in November 2024
    • Duration of 5-6 months
    • Ideally full-time (39 hours per week)
    • Paid internship

Why You'll Love It Here:

    • A sector of activity at the cutting edge of technology
    • Enjoy a fantastic working environment at our WeWork Barcelona office: full of activities, discounts, events…
    • Participate in regular team gatherings and events
    • Collaborate with an international team with strong values
    • Hybrid working environment
    • Flexible schedule
    • Eligible for PTO days ( paid time off )
About us
We are Storio group, a place where life’s stories are made, crafted and shared. A place where we create new ways to pass memories and stories between people and generations. And where, together, we make joy unforgettable. We bring our customers’ stories to life through a range of high-quality personalised photo products, like photo books, wall decor, calendars & gifts. Our innovative technology enables customers to easily personalise their creations to keep for themselves or share as the most thoughtful of gifts.

Every single one of our employees brings something unique to Storio group and leaves a lasting imprint on our work, our culture and our company. Storio group is a place where we can all see and feel the impact of what we do, every day. A career with us is an opportunity to make your mark on our customers’ lives and on your career.

Our values shape everything we do, from our interactions with customers and colleagues to the way we approach our work. We believe in fostering an environment where everyone can thrive and contribute to our shared success. At Storio group, we: 

Act with heart: People - both customers and employees - are at the heart of all we do. So we embrace diversity and get to know each other as real people and build real relationships based on mutual understanding and respect.

Give our best: As the crafters and makers of people’s memories, we play an important role in our customers’ lives. That’s why we give our best and work together to make the right decisions and build a better business everyday. 

Own all we do: We are all, as individuals and as a team, responsible for creating our success and shaping our future. We lead the charge and drive things forward - fully owning our actions and decisions along the way.

Embrace curiosity: We believe progress requires curiosity. So, we’re relentlessly curious about the world and each other, actively seeking out diverse perspectives and always asking big questions like ‘why’ and ‘what’s next’?

Find the joy: At Storio, joy matters. We see it as a state of mind, so while we don’t pretend every day will be easy, we do set out every day to intentionally find, create and share big and little moments of joy with our customers and teammates.

Equal opportunities statement
We are committed to promoting equal opportunities in employment regardless of age, disability, marital or civil partner status, pregnancy or maternity, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

If you have a disability or special need that requires reasonable adjustments in order for you to perform at your peak during the interview, please let our HR team know ahead of time so that they can assist. We will consider the matter carefully and try to accommodate your needs within reason. If we consider a particular adjustment would not be reasonable we will explain our reasons and try to find an alternative solution where possible.

Sponsorship
We aren't able to offer sponsorship for this role so please only apply if you have the Right to Work without the need for sponsorship