Analyst, Customer Data Insights

Arlington, VA
Growth /
Full-time /
Remote
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About Us
StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. Each year, 150,000 learners take one of StraighterLine’s 215 courses to upskill into new careers or earn credit from over 2,000 colleges and universities worldwide. StraighterLine works with institutions and corporate partners to provide their students and employees with flexible education options that allow them to work and learn at their own pace. Visit www.straighterline.com for more information.

Reporting to the Senior Manager of Customer Data Analysis, the Analyst will be responsible for extracting, transforming, and analyzing data from various sources to support our business objectives. The ideal candidate will possess proficiency in SQL for data querying and manipulation and have a strong foundation in coding, preferably in Python. The candidate will work closely with our cross-functional teams to ensure data accuracy, integrity, and usability.

Ideal candidate will live within 90 minutes of Arlington, VA in one of the following states (VA, MD, PA, DC).

Responsibilities

    • Collect, clean, and process raw data from multiple sources.
    • Develop and optimize SQL queries to extract and manipulate data efficiently.
    • Implement data governance practices to ensure data integrity, privacy, and security.
    • Take ownership of understanding data lineage and definitions to support accurate analysis and decision-making.
    • Perform data quality checks and resolve any discrepancies or issues with existing reports and dashboards.
    • Collaborate with teams to understand data requirements and provide actionable insights.
    • Create and maintain documentation related to data processes and workflows.
    • Contribute to the development of data-driven strategies and decision-making processes.

Qualifications

    • Bachelor's Degree in Computer Science, Statistics, Mathematics, Economics, or related field and 1+ years of professional experience in data analysis or a related role.; OR 
    • Relevant professional development training (e.g. bootcamps, certifications) in conjunction with 2+ years of professional experience in data analysis or a related role.
    • Strong understanding of SQL and experience with relational databases.
    • Proficiency in Python for data manipulation, scripting, and automation.
    • Ability to work independently and manage multiple tasks in a fast-paced environment
    • Experience with data visualization tools such as AWS QuickSight, Tableau, or Power BI.
    • Experience working with AWS cloud services and tools for data analysis, pipelines,  and database  management.
    • Familiarity with statistical analysis and modeling techniques.
    • Knowledge of data warehousing concepts and ETL processes.
    • Excellent problem-solving skills and attention to detail.
    • Effective communication skills with non-technical stakeholders.


Working at StraighterLine
StraighterLine team members work every day knowing that they are helping learners on their path to employability and career success. We're an inclusive team that fosters collaboration, that trusts and communicates openly. Like our students, we are lifelong learners and strive for excellence in our work. We are committed to bringing innovative solutions to the field - your ideas will never go unheard. And, best of all, we love to celebrate each other's contributions and wins.

We also know how important a life outside of work is, and the support that employers can contribute.

Our Benefits:
Generous time off policies, 13 public holidays.
Medical, Dental, and Vision Insurance Coverage (*one option full funded by StraighterLine) 
401K Safe Harbor: StraighterLine contributes 3% of your total salary whether you contribute or not
Six weeks paid parental leave
Free StraighterLine courses for you and your family members

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.