Implementation Engineer for Connected Vehicle Data, Services

Operations – Services /
Full-Time /
StreetLight pioneered the use of Big Data analytics to shed light on how people, goods, and services move, empowering smarter, data-driven transportation decisions. The company applies proprietary machine-learning algorithms and data processing resources to measure travel patterns of vehicles, bicycles and pedestrians that enable complex transportation problem solving using analytics available on SaaS platform, StreetLight InSight®. Acquired by Jacobs as a subsidiary in February 2022, StreetLight continues to provide innovative digital solutions to help communities reduce congestion, improve safe and equitable transportation, and maximize the positive impact of infrastructure investment.

Started in 2010, StreetLight is the industry leader in transportation analytics derived from Big Data, providing public and private organizations robust tools to analyze travel patterns. Recently, StreetLight has expanded its product portfolio to include “Mobility Data Solutions” – a product designed for highly technical customers who are capable of processing huge amounts of data themselves. Working with a Mobility Data Solutions customer involves implementing data delivery pipelines that deliver enormous amounts of data, often in real time.   

As a key member of this team, the Implementation Engineer role will work closely with sales, engineering, product, and customers to ensure our clients are successful in gaining access to and maximizing the value of StreetLight’s Mobility Data Solutions. The position will play a key role in pre-sales technical qualification, post-sales scheduling and managing meetings, and collaborating with engineering and support teams to manage implementation for each client. In addition, this role will help to continuously improve the implementation processes and provide customer feedback to improve the products. Finally – this person may project manage other specialty implementations of StreetLight Data products to other highly technical clients. This position reports to the lead Solutions Architect in the Services Division.

Key Responsibilities:

    • Assist in pre-sales technical qualification and scoping for Mobility Data Solutions customers.  
    • Manage and track customer implementation. Communicate regularly with internal technical teams and customer stakeholders on project deliveries, technical issues, and changes in scope. 
    • Provide advanced technical support for customers, including troubleshooting cloud connectivity, diagnosing feed and performance issues, big data database management and archiving mechanisms. 
    • Collaborate with members of Advanced Research, Data Science, Engineering, Support, Customer Care, and Product as required to manage customer needs. 
    • Occasional travel to other StreetLight Data and customer offices. 

Skills and Qualifications:

    • MS degree required in Engineering, Computer Science, or Data Science. 
    • 2+ years' experience working across GCP, Azure, and Amazon cloud services, including familiarity with access management and security standards. 
    • 2+ years' experience delivering both Realtime and Batch processing services. Working with data scales on the order of 10-100TB a plus. 
    • Experience with system integration technologies such as ETL (Informatica, Talend, SnapLogic, etc.) or Message Bus systems (MuleSoft, Tibco, IBM, etc.) 
    • Experience with Excel, SQL, and comfortable working with data, identifying patterns and data manipulation. 
    • Strong organizational skills with the ability to manage many tasks at the same time. 
    • Project management skills with experience working with different stakeholders. 
    • Experienced in tracking projects with project management software. 
    • Quick learner with problem-solving abilities and a strong understanding of user needs. 
    • Excellent written as well as verbal communication skills - this job requires writing technical guides to inform product users and regular communication with customers via email and phone. 
    • Experience working with transportation software and data venders is a plus. 
    • Experience working in transportation engineering/consulting, transportation agencies, or urban planning is a plus.
    • Experience with geospatial tools (such as QGIS or ArcGIS) and statistics is a plus. 
This role pays $135,000-$165,000 a year.

Jacobs’ health and welfare benefits are designed to invest in you and in the things you care about. Your health. Your well-being. Your security. Your future. Eligible employees and their dependents may elect medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, and, if eligible, a deferred compensation plan and Executive Deferral Plan. Employees will also receive 17 days of vacation per year, seven paid holidays, plus floating holidays and caregiver leave. Hired applicants will be able to purchase company stock and have the opportunity to receive a performance discretionary bonus.

The salary range for this position is $135,000-$165,000. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

StreetLight Data is an equal opportunity/affirmative action employer. StreetLight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.