Sales Operations Executive
London, UK
Commercial – Central Commercial /
Permanent /
Hybrid
Stuart is a sustainable 🌱 last-mile logistics company that connects retailers and e-merchants to a fleet of geolocalised couriers across several countries in Europe.
Our Mission 🚀
We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience.
Our motto: “Make every delivery a moment all of us can truly celebrate!” More than 3000+ leading brands already partner with us across Restaurants, Grocery, Retail & Luxury, eCommerce and Professional Services to deliver all types of goods at the tap of a button. Stuart is a highly diverse and inclusive company of 550+ employees with 90+ nationalities working across France 🇫🇷, Italy 🇮🇹, Poland 🇵🇱, Portugal 🇵🇹, Spain 🇪🇸 and the U.K. 🇬🇧
It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision 🙌
As the Sales Operations Executive, you'll be the driving force behind our commercial software ecosystem, with a particular focus on Salesforce and Salesloft. You'll play a key role in managing, optimising, and training the Sales and AM teams on our suite of tools, ensuring they operate at peak efficiency. This role is ideal for a tech-savvy, solution-oriented individual who is passionate about leveraging technology to enhance sales processes and outcomes.
What will you be doing? 🤓
- Design, maintain, and optimise commercial software integrations (focus on Salesforce and Salesloft) for efficiency and scalability
- Gather and act on user feedback to enhance tool functionality and user experience
- Conduct regular training sessions on new processes, best practices, and software updates
- Act as the primary liaison with software provider account managers
- Implement and enforce data hygiene practices; manage weekly BAU requests and address Salesforce/Salesloft tickets
- Support with weekly and monthly reporting governance to keep the business informed on commercial performance
- Work with the FP&A team on budget management, while identifying improvement and cost-saving opportunities
What do we need from you? 😎
- Experience in Salesforce administration, or willingness to become Salesforce admin certified
- Experience with Google Sheets/MS Excel (index match, queries, pivot tables, etc.) or willingness to self-learn
- Interest in commercial tools and processes, with a willingness to dive deep into details, become an expert, and train others
- Curious and self-motivated, with a knack for solving complex problems
- Excellent communication and time management skills
- Comfortable managing expectations across a wide range of stakeholders
The stuff you wanna know 😉
- Work in an international, dynamic, and passionate environment with a company culture focused on learning and development 🎉
- Hybrid working model and flexible hours ✨
- Food allowance £200 monthly (groceries/restaurants/food apps etc) 🥗
- Stuart Academy with regular workshops, Stu-Classes, and Stu-Talks🎓
- Stuart is putting Mental Health Awareness first! Wellness Allowance to use in any gym or sport class🧘
- Cycle to work scheme🚲
- Private healthcare provided by Aviva 🏞
At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact 🙌
Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status 💙
Please note: Our Talent Acquisition Team is international coming from across the world 🌍 We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English). Thank you 🤗
Want to learn more about us? Visit https://stuart.com/about-us/
