Account Manager
Warsaw
Commercial - Continental and International โ Account Management - Continental /
Permanent /
Hybrid
Stuart is a sustainable ๐ฑ last-mile logistics company that connects retailers and e-merchants to a fleet of geolocalised couriers across several countries in Europe.
Our Mission ๐
We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet todayโs environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience.
Our motto: โMake every delivery a moment all of us can truly celebrate!โ More than 3000+ leading brands already partner with us across Restaurants, Grocery, Retail & Luxury, eCommerce and Professional Services to deliver all types of goods at the tap of a button. Stuart is a highly diverse and inclusive company of 550+ employees with 90+ nationalities working across France ๐ซ๐ท, Italy ๐ฎ๐น, Poland ๐ต๐ฑ, Portugal ๐ต๐น, Spain ๐ช๐ธ and the U.K. ๐ฌ๐ง
Itโs the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision ๐
We are currently looking for our next Account Manager for the Polish market ๐ต๐ฑ This role will be based in Warsaw, but occasional traveling may be required. We are looking for someone who has an entrepreneurial spirit, an analytical mindset and is great at stakeholder management. You are someone whoโs excited about working in such a disruptive and hot industry, and you know how to build relationships and navigate within the B2B sales cycle- Stuart is the place for you! ๐ฅ As one of the initial members of the commercial team, you will be a true asset for our expansion and for making Stuart the next big thing in Poland! ๐
You will be reporting directly to the General Manager Poland - Agnieszka ๐ต๐ฑ and collaborate a lot with Global Commercial Teams, Tech, and Operations.
What will I be doing? ๐ค
- Managing and building long-term relationships with our top clients. Sounds exciting, right? ๐ฆ
- Creating, managing, and implementing growth strategies for your key accounts, having a real impact in Poland!
- Perform the business development efforts to identify, target, and acquire new partners in the food and grocery segment in Poland.
- Collaborating across teams to better focus client-facing efforts, taking the initiative to identify issues and find solutions.
- Identify churn risks within your portfolio and implement action plans to mitigate them.
- Building deep and ongoing relationships with key decision-makers including Operations Managers, Business Owners, and Ecommerce leads.
- Building and delivering compelling demonstrations, presentations, and pitches ๐ฌ
- Possessing a consultative approach: understanding both clients' and potential clientsโ needs and pains, and how to help them in the best way possible with our offering.
What do we need from you? ๐
- 5+ years of experience with a mixed background in client-facing Sales and Operational roles.
- Passionate about learning and exceeding clients' expectations in a fast-paced environment ๐โโ๏ธ
- Solutions-oriented, always look for innovative ways to make things work rather than reasons why something wonโt work.
- Interpersonal skills - communication ๐ญ, sharing, and active listening are key for you to deeply understand the client needs.
- Experience managing different projects with multiple stakeholders from different teams.
- Analytical mindset - you feel confident with numbers and use data to inform decisions.
- You want to be a master ๐ in your industry and know the product and your clients from top to bottom
- Good knowledge of Excel, PowerPoint, and Salesforce is a strong asset
The stuff you want to know ๐
- Work-life balance - hybrid working model ๐ก
- Meal Vouchers (40zล dailyโ) ๐ฅ
- Stuart Academy with regular workshops, Stu-Classes, and Stu-Talks ๐
- Stuart is putting Mental Health Awareness first! Wellness Allowance (150zล monthly) to use in any gym or sport class ๐ง
- Private healthcare provided by Luxmed ๐งโโ๏ธ
- Work-from-Abroad policy (enjoy 30 days per year working from anywhere!) ๐
- Work in an international, dynamic and passionate environment with a company culture focused on learning and development ๐
At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their companyโs culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact ๐
Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We donโt discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status ๐
Please note: Our Talent Acquisition Team is international coming from across the world ๐ We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly (unless the job posting is in a language other than English). Thank you ๐ค
Want to learn more about us? Visit https://stuart.com/about-us/
