Enrollment Director, Inbound Sales
Remote
Enrollment Team /
Full-time /
Remote
Who We Are
StudyPoint is a national leader in the private tutoring industry. We are actively seeking enthusiastic, driven individuals to grow our team. Our business is helping kids, and we're exceptionally good at it. Our students see dramatic gains in their academic and standardized test results, and our employees enjoy the rewards of growing a mission-driven, values-based, and entrepreneurial company. Our success is driven by the people that work here and a community built around our core values:
Onward and Upward * Embrace Growth & Learning * Deliver and Expect Excellence * Live and Work by the Golden Rule * Care for One Another * Build Meaningful Relationships * Communicate, Communicate, Communicate * Have Fun
Our team is fun, supportive, driven, and passionate about their work. The work we do contributes to the educational success of students across the country - join a rising star in the education world and a leader in the for-profit education community!
Position Description
StudyPoint provides a unique service to families across the country: one-on-one, individualized tutoring with access to a proven curriculum and a national network of support. Members of our Enrollment Team work as an inside sales consultant, helping families determine which program and tutor is right for them, all while relaying the value of our services. We are looking for highly motivated individuals excited to sell programs that meet families’ needs while exceeding their expectations. This is a fully remote position.
Responsibilities
- Grow the business by meeting and exceeding monthly sales goals, achieved by enrolling families in StudyPoint's academic and test preparation programs.
- Field calls and/or online inquiries nationally from families looking to enroll students in our programs.
- Employ a consultative phone sales approach to determine the individual needs of families and students.
- Follow up with families who express interest in our programs using email, outbound phone calls, and other methods of communication.
- Match tutors with students based on personality, interests, and skill level across 20 markets throughout the US.
- Achieve data-driven goals in the metrics of outbound calls, total talk time, inbound calls and/or leads handled, and conversion rates.
- Collaborate with team members responsible for servicing programs and hiring tutors to maximize potential of enrolling more families.
- Receive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales skills.
Requirements
- Excellent interpersonal skills with demonstrated ability to work with a wide variety of customers and employees.
- Excitement around closing the deal and helping families achieve the best possible solution for their child.
- Ability to multitask and handle a high volume of calls and emails.
- Careful attention to detail and ability to quickly process verbal and written information.
- Experience working in an environment with shifting priorities and ability to learn new systems.
- Enthusiasm for 60-80 outbound calls in response to online inquiries (20 - 50 if focused on fielding inbound calls instead), and a total 3-4 hours of phone talk time per day.
- Proficiency with Google Suite, Microsoft Office and experience working with a CRM database.
- Excitement to take on increasing responsibility and grow within the company.
- Experience working in a small, collaborative environment a plus.
- Work schedule of 9:00 AM - 6:00 PM, M - F and some Saturdays during January, February, July & August. Willingness to put in extra hours where needed during busiest seasons (winter & summer).
- Bachelor’s degree required. Master's degree a plus.
- Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need.
Benefits
- Competitive salary with option to move to performance-based commission plans after initial training period. Salary range starts at $55,000 - $65,000 DOE; top sales people earn $90,000 - $100,000 on commission plans.
- Three weeks paid time off in your first year with 9 paid holidays, plus your birthday off.
- Annual paid volunteer day to do community service/charity work.
- Health, vision, and dental coverage options.
- Significant discounts on tutoring for family members.
- 401k option.
- Work from home.
