Release Manager (1532)

Romania - Home Based /
Eng – Product Management /
/ Remote
About SugarCRM

Thank you for taking a look at this career opportunity! This is a direct employment position available only in Romania. If you feel you are a fit, please apply by uploading your CV in English. Thank you!

From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission to provide products and services that make the hard things easier for sales, marketing and customer service teams. In fact, we help mid-market businesses around the globe reach new levels of performance and predictability by letting our award-winning CRM platform do the work. 
Our diverse group of worldwide employees are united and driven by a shared passion for our mission, culture, and values. We treat our employees like humans not line items and are building a culture where your work at Sugar helps fuel personal, professional and business growth – check out our recent ‘Great Place to Work’ certification that we are so proud of. Work/life fit and flexibility for our team matters and together we pride ourselves on solving for our customers, always. What’s more, we empower everyone to do their best work from home, the office, on the road, or anywhere in between.  
If you're ready to grow your career and help organizations grow better and faster, you've come to the right place. Find out more about our SugarCRM careers and how you can become a part of our journey. 

SugarCRM is looking for a Release Manager to help us ship next generation of CRM solutions. This role is responsible for delivery of cloud-based product releases. 
You will ensure success of our program in running current day-to-day release activities for cloud products.  You will be part of the team responsible for planning, building, maintaining and operating release delivery that supports all product releases.  

**Only candidates local to, and authorized to work in Romania are being considered at this time**


    • Drive discussions to define and communicate release milestones, scope, scale and cross team dependencies. 
    • Collaborate with team to manage scope, risks and dependencies, and quality of the releases.  
    • Perform issue tracking and facilitate resolution.  
    • Create required release artifacts in Confluence for each release.  
    • Manage and coordinate release deployment and provide status. 
    • Manage release versions, stories, and bug tracking in JIRA 
    • Act as a gatekeeper for delivery into production by adherence to milestone, monitoring and tracking progress of scope and changes targeted for each release. 
    • Work with engineering and QA team to support setting up test environment 
    • Work with Support and Operation teams to ensure operational readiness 


    • 3+ years of software release management experience  
    • Good communications and presentation skills. Able to communicate technical issues effectively to the team 
    • Experience in Agile Scrum methodology 
    • Hands on experience in tools like JIRA and Confluence 
    • PMI or equivalent certification is strongly desired (but not mandatory) 
    • Bachelor’s degree preferred.
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.
Benefits and Perks:
Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:
- Private medical insurance including basic check-up, hospitalization, and vital care
- Vision exam and discounted glasses every year
- Meal tickets 20 RON/working day
- Gift tickets 300 RON/ Easter & Christmas
- Cultural tickets 170 RON/month
- Health & Wellness reimbursement
- Football Team (only in Craiova)
- Peer to peer recognition program
- Professional development reimbursement program
- Free LinkedIn Learning subscription
- Travel discounts
- Birthday day off
- Extra days off when public holidays fall on weekend days
- We are a merit-based company with many opportunities to learn, excel and grow your career!