International Payroll Specialist
Solihull, United Kingdom / Birmingham, United Kingdom
Admin – People & Places /
Full-Time /
Hybrid
About sales-i UK Ltd., a SugarCRM Company
From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential.
Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day.
If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey.
We’re a mid-sized global SaaS company seeking a hands-on, experienced payroll specialist to take ownership of our UK and international payroll operations. This is a pivotal role in our People & Finance team, ideal for someone who has managed payroll across multiple countries and wants to shape how we scale our global systems and processes. You’ll be based out of our Solihull office, working on a hybrid schedule (3 days/week in office) alongside our People and Finance teams.
You’ll be the go-to expert overseeing payroll operations across the UK, Germany, Australia, France, and Canada, working closely with our global payroll partner (currently Deel) and collaborating cross-functionally with HR, Finance, and Legal. If you enjoy autonomy, value accuracy and compliance, and want to contribute to broader compliance initiatives across these teams, this role offers long-term growth and impact.
Why Join Us?
Own and lead the international payroll function for a growing global business
Work in a flexible hybrid environment while building real in-person connections in our Solihull office
Gain exposure to cross-functional compliance work—tailored to your strengths and development goals
Help shape the future of our payroll tools, partners, and processes
Key Responsibilities:
- Independently manage full-cycle payroll across multiple countries, ensuring compliance with local employment laws, tax regulations, and internal policies.
- Act as the main point of contact with our global payroll partner, managing data submissions, payroll reviews, and issue resolution.
- Review, reconcile, and approve monthly payroll reports; coordinate timely and accurate employee payments.
- Maintain and update payroll records (hires, terminations, bonuses, salary changes, statutory changes).
- Ensure statutory reporting and compliance—including tax filings, pensions, and employer contributions—especially in the UK, Germany, France, Canada, and Australia.
- Partner closely with HR, Finance, and Legal teams to support country expansions, audit readiness, and continuous process improvement.
- Respond to payroll-related inquiries from employees and stakeholders with clarity and professionalism.
- Support compliance-focused work during payroll downtimes, across HR compliance, Accounting/Finance, and corporate governance or vendor compliance
Qualifications:
- 3+ years of international payroll experience, including UK payroll as a core component
- Experience with global payroll or Employer of Record (EOR) platforms (e.g., Deel, Papaya Global, Remote)
- Comfortable managing payroll independently for multiple countries with different statutory requirements
- Strong Excel and data accuracy skills; working knowledge of HRIS or finance systems
- Excellent communication and collaboration skills across functions
- Based within commuting distance to Solihull and able to work in-office 3 days/week
- Payroll certifications (e.g., CIPP, CPP)
- Background in SaaS or global technology companies
- Experience supporting or leading compliance projects in HR, accounting, or corporate governance
- This is not an accounting or finance role. We’re specifically seeking a payroll operations expert—someone with hands-on experience managing payroll.
Nice-to-Haves:
Please Note
#LI-Hybrid
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.
Benefits and Perks:
Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:
· UK Pension Scheme
· Private medical and dental insurance
· Health &Wellness Reimbursement Program
· Unpaid sabbatical leave
· Educational Resources - Career & Personal Development Program
· Various discount programs (i.e. travel, virtual exercises classes, etc.)
· We are a merit-based company with many opportunities to learn, excel and grow your career!
#LI-Hybrid
