Senior Product Manager
Vancouver, BC
Product /
Full-time /
Hybrid
About Us
Suger is a revenue platform that helps our customers grow on the fastest-growing B2B sales channel: the cloud marketplaces of AWS, Azure, GCP, and Alibaba. Launched in 2022, we take the tech debt out of marketplace sales by providing an API-first approach to quote-to-cash and billing processes. We’re working with over 200 B2B customers, ranging from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta.
We are seeking a talented and passionate Product Manager with a strong technical background to play a pivotal role in building world-class software. You will work closely with the co-founders and both the engineering and GTM teams. This is an awesome opportunity to get involved with a growing company that practices continuous innovation and transforms the landscape of software solutions in the B2B sales market!
We are a Series A startup, funded by top-tier investors, including Threshold VC, Craft Ventures, Intel Capital, and Y Combinator.
What You'll Do
- Drive Product Strategy: Develop the vision, strategy, and roadmap for key platform features, ensuring they align seamlessly with our company's overall goals.
- Optimize User Experience & Value: Design and iterate on user journeys, making critical decisions that balance maximum user impact with practical engineering costs to deliver intuitive and powerful solutions.
- Lead Cross-Functional Collaboration: Work closely with our R&D and GTM teams to translate complex customer and business needs into clear, actionable product requirements.
- Champion User Insights: Partner with our Customer Success team and engage directly with users to deeply understand their pain points and gather essential product feedback.
- Define and Deliver Success: Establish key success metrics and consistently deliver measurable results for your product areas.
What You Have
- 5+ years of product management experience, with 3+ years in B2B products.
- Strong technical foundation with 3+ years of experience in software engineering or a related technical role.
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
- Strong understanding of the product lifecycle, including ideation, prototyping, production deployment, and monitoring.
- Strong communication skills to work with different roles, understand the business requirements, and user pain points.
- Critical Thinking: Adept at identifying underlying problems and opportunities, even if the current status seems to be working.
- Data-Driven Decision Making: Expertise in leveraging data to validate hypotheses, measure success, and inform product direction.
- Experience with Salesforce/HubSpot, sales, or cloud marketplaces (AWS, Azure, GCP) is a huge plus.
Why You Join Us
- Pay Range: $120,000 - 180,000 CAD/year
- Work alongside a top-notch team with experience at companies like Google, Meta, Salesforce, Pave, Motive, and Square.
- Own a major pillar of our go-to-market strategy from day one - with the autonomy to build what you think is right.
- Competitive compensation and equity plan.
- Full healthcare benefits - extended health care, dental, vision, and life insurance.
- Fast-moving, flat org structure with real product-market fit and big ambitions.
