Inside Sales / Customer Service Representative - Industrial Supply
Sterling Heights, MI 48313 / Detroit, MI 48201
SunSource – Inside Sales & Customer Service /
Inside Sales & Customer Service Roles /
On-site
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
Are you looking for an opportunity where you can grow within an organization? By joining SunSource, one of the country’s largest and most successful industrial distributors, we offer a team environment that fosters opportunities for professional growth and development.
Essential Functions:
- Process requests for price, delivery, returns, order status, order expedites, product literature and technical product assistance.
- Create quotes and sales orders.
- Customer follow up to provide delivery dates and order status.
- Ability to develop and maintain positive relationships with customers and sales teams.
- Prioritize and manage multiple requests in a fast-paced environment.
- Proactively anticipate customer's needs.
- Field incoming emails and phone calls.
- Assist and support Outside Sales teams.
- Upload data on customer internet portals.
Experience, Education and Skills
- H.S. Diploma or GED required; Associate degree or better preferred.
- 1+ years of customer service, sales and/or purchasing experience in a Manufacturing or distribution environment.
- Experience in Industrial Distribution or similar industry is preferred (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control)
- Proficient with software programs including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
- Ability to learn and work within a CRM system is required, working experience with Trend (CRM) is a plus.
- Demonstrated organizational skills and attention to detail.
- Strong analytical, mathematical, and mechanical aptitude.
- Clear and concise verbal and written communication skills.
We Offer
- Industry competitive compensation plan
- Medical / Dental / Vision / 401K
- Paid vacation and holidays
- Tuition reimbursement and ongoing training opportunities
- As a national distributor with local presence, SunSource is a well-known full-service value-add distributer representing quality manufacturers.
- We provide a team environment that fosters professional growth and development.
Would you rather see what we have to offer? Check out SunSource Core Competency video www.sun-source.com
We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-E-Verify Participation Poster English and Spanish . If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy
