Inside Sales / Customer Service Representative

2301 Windsor Ct. Addison, IL 60101
SunSource – Inside Sales & Customer Service /
Inside Sales & Customer Service /
On-site
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies.  We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com

Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!

What You'll Do:

    • Support customers and outside sales team 
    • Prioritize and manage your workload in a fast-paced environment 
    • Proactively anticipate customer's and manager's needs 
    • Field 50-100+ calls/emails daily 
    • Effectively communicate via email/phone 
    • Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. 

What We Need From You:

    • HS Diploma or equivalent
    • Associates / Bachelor's degree in related field is preferred
    • 2+ years of experience in an inside sales / customer service position
    • Previous experience in customer service, sales and/or purchasing within a manufacturing or distribution environment is strongly preferred
    • Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, Microsoft Outlook and vendor pricing programs 
    • Clear and concise verbal and written communication skills
    • Ability to communicate effectively 
    • Working experience with Trend is a plus 
    • Strong organizational skills, analytical, mathematical, and mechanical aptitude is required  

Why You'll Love Working For Us:

    • Industry competitive compensation plan 
    • Medical / Dental / Vision
    • 401(k) with matching 
    • Paid vacation and holidays  
    • Tuition reimbursement and training opportunities for talented people with a desire to learn and grow!
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.    Sun-Source | Privacy Policy