Customer Service Representative
Savage, MN 55378
SunSource – Inside Sales & Customer Service /
Inside Sales & Customer Service Roles /
On-site
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
Based in Savage, MN the primary responsibility of the Customer Service Representatives is to provide support and develop relationships with our customers and sales teams. You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.
What You'll Do:
Support customers and outside sales team
Prioritize and manage multiple requests in a fast paced environment
Proactively anticipate customer's and manager's needs
Field 50-100+ emails daily
Effectively communicate via email/phone
Proficient in Microsoft Office
What We Need from You:
2+ years of experience and/or a 2-year Associates or Technical degree
Exposure to customer service, sales and/or purchasing (ideally in a manufacturing or distribution environment) preferred
Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
Working experience with Trend is a plus
Strong analytical, mathematical, and mechanical aptitude
Would you rather see what we have to offer? Check out SunSource Core Competency video www.sun-source.com
We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-E-Verify Participation Poster English and Spanish . If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy
