Field Operations Service Manager

Beaumont, TX 77705
GHX – Operations & Branch Management /
Operations & Branch Management /
GHX Industrial, a SunSource company, is a growing, dynamic organization with roots traced back to 1937. GHX today is a highly recognized value-added distributor and fabricator of industrial gaskets and hoses with offices nationwide. GHX’s customer base consists of large refining and petrochemical customers, upstream oil and gas service and supply companies, OEMs, and mineral and mining enterprises.

Responsible for managing the day to day field operations which includes identifying and maintaining proper staffing levels based on current project needs, training and developing assigned staff, oversight and management of consignment trailers and VMI Inventory at customers site, continuous coordination with Operations, Sales and Customer Representative to ensure efficient project operations. 

Role and Responsibilities

    • Identify personnel requirements and create schedules. 
    • Coordinate with local branch and/or staffing firm to meet needs.
    • Maintain proper staffing levels and ensure contingencies are in place to back-fill personnel gaps.
    • Train field personnel in necessary protocols including scanning and invoicing as well as safety: Daily GHX Hazard Recognition and Incident Control, and any additional facility safety requirements.
    • Secure consignment trailer.
    • Coordinate consignment deliveries with field personnel schedule and notify field personnel when deliveries are to arrive.
    • Coordinate delivery of consignment trailer.
    • Set-up shelving for consignment trailer and stage products.
    • Oversee delivery of material according to delivery schedule.
    • Remain engaged with the customer during site visit.
    • Assist the OAM in field measurements and applications.
    • Pick up samples in the field.
    • Establish decommissioning dates and impacts to item / service delivery.
    • Ensure proper release and tracking of materials.
    • Regularly make suggestions for improvement and work on continuous improvement projects for lean, quality and safety. 
    • Ensure that all safety programs, company policies, procedures and guidelines are maintained and properly documented.
    • Perform other work related duties as assigned and be flexible and adaptable to changes that will occur during the course of employment.
    • VMI Services 

Work Environment

    • Physical Demands: Long periods of sitting and/or standing. Occasional heavy lifting (up to 50 pounds) may be required.
    • Physical Environment/Work Hazards: Those normally associated with a manufacturing facility.
    • Safety Requirements: Responsible for your own personal safety and the safety of your fellow employees.  Normal PPE required.
    • Normal Work Schedule: M-F, May be required to work the necessary hours to ensure that Company goals are met or exceeded

Education & Experience

    • Education: High school or equivalent (GED) required; Bachelor’s degree preferred
    • Experience: 3+ years in leadership roles within the distribution industry; working knowledge of bottom-line business management with the proven ability to make sound business decisions, discuss and resolve problems.
    • Computer Proficiencies: MS Office Products, Distribution Software
    • Certifications: Must be able to obtain credentials meet requirements to enter customer facilities (TWIC, etc.).
    • Travel Requirements: 50% 
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