Human Resources Manager
Ho Chi Minh City
Operations /
Full-time /
On-site
Established in 2018, Sun Studio is a game developer on web platforms and mobile devices with more than 1 billion plays, a strategic partner of the world's leading web-games platforms such as: Facebook Instant Games, Game Distribution, Glance Gaming, Microsoft Start Games, EZ Games etc.
The team consists of over 70 members who are passionate about creating games that are accessible and enjoyable for everyone.
You will be responsible for all aspects of Sun Studio’s Human Resources function, including People Operations and Talent Acquisition of 4+ members. You will serve as the right hand of our CEO and go-to person for our employees.
Key Responsibilities
- The most important responsibilities are listed in order:
- Review, set up, and implement employee performance management using modern frameworks, such as OKR, KPI, or BSC.
- Lead and implement the performance improvement and coaching initiatives to help employees meet or exceed objectives.
- Oversee and manage total rewards and benefits strategies to remain competitive in the market.
- Work with management to ensure the compensation structure aligns with performance outcomes from OKR/KPI/BSC evaluations.
- Lead employee engagement programs (surveys, team-building events, recognition programs) to foster a positive, inclusive work environment with our current Employee Engagement Specialist.
- Champion corporate culture consistent with tech-industry standards, especially for Gen Z employees.
- Collaborate with Talent acquisition and leadership to enhance employer branding, position Sun Studio as an “Employer of Choice.”
- Collaborate with teams to identify training and upskilling needs, developing and managing learning programs.
- Implement career development plans that align with business goals, fostering growth and increasing employee retention.
- Handle employee relations issues and resolve conflicts in a professional, timely, and legally compliant manner.
- Advise management on employee-related policies, practices, and potential risk areas.
- Ensure HR compliance with labor laws, regulations, and industry standards.
- Maintain up-to-date knowledge of legal requirements; proactively address new or unknown matters.
- Design, implement, and periodically review HR policies and procedures to ensure alignment with business goals and compliance with labor laws.
- Continuously refine and improve HR processes based on best practices and changing business needs.
- Keep up-to-date with HR trends, industry changes, and employee needs to apply best-fit practices.
- Propose innovative HR solutions that support the company’s growth, employee satisfaction, and financial health.
1. Employee Performance Management (30%)
2. Total Rewards (30%)
3. Employee Engagement & Culture (10%)
4. Talent & Organizational Development (10%)
5. Employee Relations & Conflict Resolution (5%)
6. Compliance & Legal (5%)
7. HR Policies & Procedures (5%)
8. Strategy & Continuous Improvement (5%)
Required Qualifications
- The most important requirements are listed in order:
- Proven track record of successfully leading and implementing employee performance management, total rewards, and employee development & engagement, especially in a fast-paced, dynamic environment.
- Familiarity with OKR, KPI, BSC frameworks, and experience using them to evaluate and develop employee performance.
- Ability to coach and grow managers/teams in effective goal-setting and results tracking.
- Understanding the business goals and how total rewards can support them with a holistic approach to employee compensation and recognition, more than just salary and benefits: its principles, practices, and trends in total rewards, including compensation, benefits, work-life balance, and recognition programs.
- Servant leadership and growth mindset – eager to coach, empower, and develop teams.
- Strong listening skills; able to assess diverse perspectives and handle sensitive employee matters.
- Excellent interpersonal & communication skills; able to influence stakeholders at all levels.
- Problem-solving & decision-making abilities; comfortable tackling conflict resolution and HR compliance issues.
- Leadership skills: Capable of motivating, connecting, and aligning employees with company goals.
- Team-focused approach: Puts the team’s and company’s goals first.
- Comfortable working in a fast-paced tech environment, especially with Gen Z employees.
- Able to build cross-departmental relationships and serve as a trusted advisor.
- Good understanding of corporate culture in tech companies.
- Ability to work with HRIS and other HR technologies effectively.
- Continuously optimize and improve HR tasks and bring transparency into Operations with digital tools.
- In-depth knowledge of labor laws, or ability to research and resolve unfamiliar legal matters quickly.
- Talent Acquisition & Employer Branding: Some understanding of recruiting, and employer branding strategies.
- Diversity, Equity & Inclusion (DEI) and Environmental, Social, Governance (ESG): Knowledge or experience in these areas is a plus.
- Payroll & Insurances: Basic familiarity with compensation, benefits administration, or insurance processes.
1. Experience
2. Performance Management Expertise
3. Total Rewards Expertise
4. Mindset & Soft Skills
5. Culture & Collaboration
6. Technical Aptitude
7. Native Vietnamese
Nice to have
Hiring Process
- 1st round: Recruiter Screen
- 2nd round: Homework Assessment
- 3rd round: CEO interview and Homework presentation
- 4th round: Interview with team leads
Compensation and Benefits
1. Work Hours
- Our standard work hours are 9:00 - 18:30, Monday to Friday, in-office, to closely follow and support our leadership.
- We do not micromanage or count your hours; we expect you to take ownership of your work, proactively communicate, and be reachable during work hours.
2. Insurance & Bonus Regime
- Full participation in social insurance, health insurance, and unemployment insurance in accordance with labor law regulations.
- Option to join PVI health insurance for additional coverage.
3. Bonus Structure:
- 13th salary bonus (fixed).
- Seniority bonus for long-term commitment.
- Performance bonuses tied to both organizational and individual results.
4. Work & Life Balance
- We offer generous Paid Time Off and sick leave to ensure you can maintain a healthy work-life integration.
Comfortable Workplace
- We provide everything you need to work comfortably. Our office features an entertainment area and complimentary snacks & drinks.
- A monthly lunch allowance is also provided.
5. Professional Development & Education
- We reimburse costs for participation in relevant conferences and courses, and regularly organize in-house training or internship programs.
- Gain access to thousands of books in our online library and English courses to foster continuous learning.
- For paper book lovers, we also have a collection of physical books at the office.
6. Entertainment & Engagement
- We frequently organize competitions, sports challenges, parties, happy hours, team building, hackathons, and offline events on a weekly/monthly/yearly basis.
