Scooter Technician I (Baltimore, MD)

Baltimore, Maryland /
Market Operations – NORAM Field Operations /
Part Time
/ On-site
Superpedestrian is engineering the future of micromobility. The Superpedestrian team is composed of some of the most talented operations specialists, policy managers, designers and engineers, all focused on transforming the future urban mobility. Our scooters, called LINK,  were designed to prioritize safety from the inside out, and our Superpedestrian team is dedicated to building meaningful local and city partnerships across the world. Join us!

We’re looking to hire a professional scooter mechanic with a passion for growing the riding community to repair and deploy our scooters. The scooter mechanic will ensure that all the scooters are in good operating condition, and safe for riders and maintain a sense of ownership over the vehicles and their condition.

What You'll Do:

    • Assist in the assembly, quality control, and deployment of scooters as they're built in our warehouse 
    • Perform routine maintenance and on-demand repairs on all scooters
    • Update our various database programs such as our fleet management system on a daily basis
    • Follow all safety procedures and protocol including company ergonomics guidelines, material handling, dock safety, chemical safety, and other safety programs as applicable
    • Ensure battery charging procedures are being followed
    • Manage a parts inventory system to ensure that our local operations facility has a supply of needed parts and supplies at all times
    • Develop efficient and effective work patterns that allows to handle the volume of scooters as needed
    • Work with the Operations Manager to identify rider trends and behavior
    • Work with Head Mechanic to communicate up and down stream to identify problems in the market and solutions from HQ 
    • Cross collaborate with internal departments including the engineering team
    • Other duties as assigned

What You'll Bring

    • Must be at least 18+ years old
    • Must be able to lift a 60+ pound scooter 20+ times per shift without assistance
    • Previous shop experience required, experience as a service manager, lead shop mechanic, or fleet mechanic preferred
    • Able to follow instructions, respond to management direction, communicate efficiently with managers
    • Have a positive and professional attitude towards your work
    • Electronic troubleshooting experience for technical issues 
    • Ability to use smartphone based operational app and Excel
    • Ability to communicate technical issues clearly with the team

Perks

    • Free scooter rides!*
    • Generous time off policy
    • Employee Assistance Program
    • Career advancement opportunities
    • On the job training with a leadership team that is committed to growth and development of all employees
    • A group of fabulous, like-minded, driven people that support each other and mentors across the top echelons of the industry
    • The chance to have your voice heard and help shape Superpedestrian’s future
    • A commitment to an actively anti-racist environment


Superpedestrian actively encourages applicants of all backgrounds. If you think you meet most of the requirements, but not every single point on the job description, please apply! We’d love to have a chat and see if you'd be a great addition to our team.