Scooter Technician I (PT)

Cleveland, Ohio /
Market Operations – NORAM Field Operations /
Part Time
/ On-site
Superpedestrian is engineering the future of micromobility. The Superpedestrian team is composed of some of the most talented operations specialists, policy managers, designers and engineers, all focused on transforming the future urban mobility. Our scooters, called LINK,  were designed to prioritize safety from the inside out, and our Superpedestrian team is dedicated to building meaningful local and city partnerships across the world. Join us!

Superpedestrian is engineering the future of micro-mobility. The Superpedestrian team is composed of some of the most talented operations specialists, policy managers, designers and engineers, all focused on transforming the future urban mobility. Our scooters, called LINK,  are designed to prioritize safety from the inside out, and our Superpedestrian team is dedicated to building meaningful local and city partnerships across the world. Join us!

We’re looking to hire a professional scooter technician with a passion for growing the riding community to repair and deploy our scooters. The scooter technician will ensure that all the scooters are in good operating condition, and safe for riders and maintain a sense of ownership over the vehicles and their condition

What you'll do:

    • Assist in the assembly, quality control, and deployment of scooters as they're built
    • Perform routine maintenance and on-demand repairs on all scooters in the fleet
    • Maintain a sense of ownership over the scooters in the fleet and their condition
    • Work with the lead technician and assist in streamlining the workflow of triaged scooters
    • Track and Monitor scooters after repair
    • Learn to code and push updates to scooters in field
    • Assist with keeping and accurate inventory of parts including receiving and monthly counts
    • Work with the lead technician to identify mechanical trends and common repairs
    • Supports Lead Technician on new and aging tickets
    • Attends weekly meeting with local technician team to discuss immediate tasks needing attention and/or completion
    • Other duties as assigned

What you'll bring:

    • Must be at least 18 years old
    • Must be able to lift a 50+ pound scooter repeatedly 
    • Able to follow instructions, respond to management direction, communicate efficiently with managers
    • Have a positive and professional attitude towards your work
    • General Mechanical Skills (Friends call you a mechanical enthusiast)
    • Basic computer skills (Google Suite/ Microsoft Office)
    • Basic Knowledge of Inventory Control and Organization
    • Open availability a plus

Bonus Points If

    • You have a basic understanding of coding
    • Have 6+ months of Mechanical experience
    • Experience with Jira (Opening and Closing Service Tickets)
    • Submitting Compliance Forms

Perks:

    • Free scooter rides!
    • Employee Assistance Program
    • Generous time off policy, paid holidays
    • On the job training with a leadership team that is committed to growth and development of all employees
    • Career advancement opportunities
    • A group of fabulous, like-minded, driven people that support each other and mentors across the top echelons of the industry
    • The chance to have your voice heard and help shape Superpedestrian's future
    • A commitment to an actively anti-racist environment
Superpedestrian actively encourages applications from people of all backgrounds. If you think you meet most of the requirements, but not every single point on the job description, please still apply! We’d love to have a chat and see if you'd be a great addition to our team.

Superpedestrian actively encourages applicants of all backgrounds. If you think you meet most of the requirements, but not every single point on the job description, please apply! We’d love to have a chat and see if you'd be a great addition to our team.