Human Resources Manager
Remote
Operations – Human Resources /
Full-time /
Remote
About KIND
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
Reporting to the Director, Human Resources, the Human Resources Manager is responsible for the management of all benefits and payroll changes for domestic and international staff. The Human Resources manager will provide solid analytical, technical, administrative and customer service support association-wide to ensure accurate processing, timely crisis resolution, report creation, sustainable practices and regulatory compliance within our pay and benefit programs. The incumbent will collaborate with all areas of Human Resources and other business stakeholders to improve transactional processes for optimal employee experience and be responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short and long-term disability, and 403(b)/401(k) plan. The Human Resources Manager is a highly motivated team player, critical thinker, with excellent writing and communications skills, willing learner, multi-tasker able to time manage effectively with our team.
This a headquarters position based remotely from any location in the U.S.
Essential Functions
- Evaluates and recommends to Director, Human Resources and Senior Director, Human Resources to plan documents, plan summaries, benefit summaries, new hire orientation and open enrollment materials and ongoing marketing/educational materials.
- Manages the administration of leave of absences. Ensures compliance with FMLA, PDL, CFRA, ADA, and any other applicable federal and state mandated laws.
- Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
- Delivers benefits orientation.
- Audits expenses related to benefit payouts, and performs quality checks of benefits-related data.
- Assists employees regarding benefits claim issues and plan changes.
- Creates and distributes all benefits enrollment materials and determines eligibility.
- Processes employees’ benefit and life status changes in HRIS and confirms changes with carriers.
- Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
- Coordinates with our vendor to process, track and administer all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
- Responds to 401k inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.
- Partners with Director, Human Resources, to manage the open enrollment process.
- Reviews benefits bills and audits.
- Manages all payroll changes for domestic and international staff and liaises with Finance team.
- Ensures data accuracy in the HRIS.
- Supports HR team with department budget management.
- Supports KIND’s wellness initiatives.
- Supports compensation planning.
- Supervises offboarding.
- Manages the creation and maintenance of organizational charts.
- Other duties as assigned.
Qualifications and Requirements
- Undergraduate graduate degree required.
- SHRM or benefits certification required.
- Must be fully fluent in English.
- Minimum of 6 years of experience in HR Operations to include benefits administration preferably in a nonprofit setting.
- Minimum of 3 years of experience in a supervisory role.
- Minimum of 3 years of experience managing human resources professionals. Management of remote employees across time-zones preferred.
- Minimum of 3 years of experience working closely with stakeholders at all levels for an organization and representing HR Operations in decision-making meetings.
- Extensive knowledge of employee benefits and applicable laws.
- Excellent organizational and communication skills; strong cross cultural and interpersonal skills; ability to build rapport with staff at all levels.
- Proven experience working with diverse or historically underserved communities.
- Ability to manage multiple projects in a deadline-oriented environment with a keen orientation for details, and work both independently as well as a contributing member of a team.
- Excellent discretion and ability to handle sensitive information with tact and diplomacy.
- Strong technological skills, including proficiency in Microsoft Excel and PowerPoint and HR information systems, Paylocity and ADP.
- Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.)
- Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
- Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
- Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
- Commitment to prioritizing diversity, equity, inclusion, and belonging, as well as embracing transparency and authenticity in daily work life.
- Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
- Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
- Committed to practicing and supporting wellbeing and a work-home life balance.
- Experience working and communicating in a remote environment.
$70,000 - $80,000 a year
dependent on experience.
Our Benefits
- Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the two medical plan options, dental, and vision.
- Pre-tax flexible spending account (FSA) for both medical and dependent care.
- Pre-tax transit and parking spending account.
- Employer-paid life insurance and accidental death and dismemberment insurance.
- Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click here.
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link.
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
KIND has an organization-wide commitment to diversity, equity and inclusion. We strive to create a work environment where everyone has a sense of belonging. Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.
Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: https://supportkind.org/join-the-team/kind-employment-practices/.
