Program Coordinator
Seattle, WA
Legal Programs – General /
Full-time /
Hybrid
About KIND
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
KIND seeks a Program Coordinator to provide high-level support to the Managing Director and legal program staff in furtherance of the provision of legal services and programming to unaccompanied children facing removal proceedings. The Program Coordinator reports to the Managing Director, Seattle.
Essential Functions
- Provides administrative support to the Managing Director, Seattle, including travel and meeting coordination, compiling meeting agendas, recording and synthesizing meeting minutes, and related support tasks as needed.
- Provides calendaring support for the Managing Director, Seattle as well as group meeting management support for field office staff.
- Coordinates legal programs-related onboarding and offboarding facilitation for new and existing legal programs staff.
- Assists in the compilation and distribution of protocols, policies, and procedures for the legal programs team.
- Assists with management of pro bono attorney and other volunteer background checks.
- Supports in-house and pro bono training and technical assistance by providing coordination, scheduling, and material development support, which includes knowledge management of electronic files, indexing, and posting to make technical assistance materials fully accessible as well as assistance with preparing and finalizing presentations.
- Works in coordination with legal programs staff on event planning, including retreats (both virtual and in-person).
- In close coordination with the Managing Director, Seattle and component field staff, assist in tracking and maintaining budget records and category spend-down.
- Serves as a liaison to operations and human resources components on select tasks.
- Contributes to special projects, such as legal programs wellness initiatives and other working groups.
- Receives and refers phone calls and emails from field office’s main phone number and email account.
- Welcome clients into field office for client appointments and walk-ins.
- Serves as case database expert for the team, including running weekly and monthly reports, and coordinating the overall program's accurate and timely data maintenance.
- Serves as central point of contact on the team for legal data management, data systems, and data integrity.
- Drafts case summaries for cases accepted by the program.
- Maintains regular contact with clients who have not yet been placed with pro bono counsel or KIND attorneys and inform them of their upcoming hearing dates.
- Assists in the management of client referral systems for detained and released children; assists in the coordination and maintenance of released child intake waitlist.
- For direct representation cases, updates clients’ contact information in case file, case management database, and with required courts and agencies in coordination with attorney.
- Maintains file and case management database with updates on case status and child well-being.
- Refers detained children who are released to sponsors in other jurisdictions to legal service providers in said jurisdictions.
- Prepares case file and a comprehensive set of referral documents and assists with duties relating to pro bono placement, support, and mentoring.
- Assists with case preparation for direct representation of clients.
- Oversees case file closing procedures and assists with case closures.
- Other duties as assigned, including but not limited to programmatic work, translation of documents, and administrative duties of the office, mail, supplies, and related tasks.
Qualifications and Requirements
- Undergraduate degree required.
- Must be fluent in English and Spanish.
- Minimum 2 years of experience with office organization, particularly in a legal service setting.
- Demonstrated experience with project management.
- Demonstrated commitment to working on improving and understanding issues impacting immigrants in the U.S.
- Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.)
- Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
- Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
- Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
- Commitment to prioritizing diversity, equity, inclusion, and belonging, as well as embracing transparency and authenticity in daily work life.
- Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
- Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
- Experience working and communicating in a remote environment.
$22 - $27.50 an hour
Our Benefits
- Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the two medical plan options, dental, and vision.
- Pre-tax flexible spending account (FSA) for both medical and dependent care.
- Pre-tax transit and parking spending account.
- Employer-paid life insurance and accidental death and dismemberment insurance.
- Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click here.
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link.
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Application Instructions
To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.
KIND has an organization-wide commitment to diversity, equity and inclusion. We strive to create a work environment where everyone has a sense of belonging. Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.
Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: https://supportkind.org/join-the-team/kind-employment-practices/.
