SQL Developer (Read and Write)
Manila / Work From Home, Philippines
SupportNinja Careers – Technical Support /
Full Time /
Remote
What does a day in the life of an SQL Specialist look like?
- Dealing with clients (business owners, users of software) and customers
- Identify and troubleshoot advanced technical problems, and provides timely and effective solutions to customers
- Working on data tools, and documentation for ticket runbooks and product feedback
What are the required qualifications of an SQL Specialist ?
- At least 3 years Technical Support (Troubleshooting)
- Strong knowledge of SQL syntax and troubleshooting logic (if, then, else conditionals).
- Proficiency in templating languages, specifically Jinja.
- Effective communication skills in English, both written and verbal.
- Experience with Zendesk, Slack, Atlassian Jira and Confluence, Zoom, and PagerDuty.
- Familiarity with web app troubleshooting.
Nice-to-have qualifications:
- Golang Template
- Communication Tools: Slack and PagerDuty
- Python
- Any programming language (data management)
