Netsuite Administrator
Manila / Work From Home, Philippines
SupportNinja Careers – Information Technology /
Full Time /
Remote
We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.
SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.
SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.
As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.
Netsuite Administrator will maintain the Netsuite application for internal users
What does a day in the life as Netsuite Administrator look like?
- Maintain the NetSuite application and other related third-party business applications for internal users
- Develop, test and deploy customizations, custom objects, third-party tools / applications and new NetSuite modules based on evolving business needs
- NetSuite SME for managing NetSuite updates, troubleshooting of system errors and resolution and maintain up-to-date knowledge of NetSuite functionality, customization and integrations
- Provide internal NetSuite Cases support (new saved searches, reports, KPI’s, and dashboards, user roles, etc.)
- Assist with data analysis, business process mapping, reporting needs, and improvement/simplification initiatives
- Create business and technical documentation – customizations, workflows, and business processes, and keeping all documentation up to date
- Administrator-level knowledge: Custom records and objects, csv imports, page layouts, workflows, saved searches, reports and dashboards
- Familiarity with Roles and Permissions
What are the required qualifications for a Netsuite Administrator?
- At least 3 years of experience with ERP administration, configuration, and 3rd party integrations in complex environments, specifically with NetSuite
- Knowledge of NetSuite Finance would be advantageous, though not required
- Knowledge of scripting and webservices a plus
- Ability to analyze problems, develop and recommend solutions and resolve issues
- Ability to operate successfully in a fast-paced environment that places a strong premium on integrity, excellence, execution and teamwork
- Well-organized, ability to prioritize tasks, meet deadlines and manage multiple projects while maintaining a high level of accuracy
- Ability to remain professional and flexible while under pressure
- A strong understanding of business processes and requirements
Ninja Perks and Benefits
*Full time employees
● Competitive compensation
● Adherence to government-mandated benefits
● Retirement Savings Program with Company Matching
● Life Insurance
● HMO on day 1
● Paid time off, birthday leave
● Bonus and incentive plans
● Opportunities for skills training and personal and professional development
● Employee Referral Program
● Beautiful office space (for onsite employees)
● Free lunch provided daily (for onsite employees)
Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
