Mid/Senior Community Manager (Incogni)
Warsaw / Kaunas / Vilnius
Surfshark – Marketing /
Full Time /
Hybrid
We are expanding our team for established start-up Incogni, a privacy-tech tool developed by Surfshark. We seek a talented professional who will kick our Incogni community and social media up a notch with adequate content, planning, execution, and management of our online presence. Join our Incogni marketing squad to dive into privacy and data protection and experience a hands-on masterclass on building a worldwide success story from an initial idea.
If you want to:
- Build a community around the Incogni brand, curating Incogni's presence on community platforms, including Reddit;
- Identify community trends for proactive communications, creating engagement on community platforms;
- Maintain our social media profiles while executing our communications strategy;
- Craft compelling copy, engage with other users and key opinion leaders, and provide journalists with relevant insights;
- Own the community building and social media OKRs (focus on organic growth and engagement);
- Monitor and analyse the key engagement metrics, assessing the performance of content and recommending necessary changes.
And you can check off:
- Proven experience as a community manager, social media manager, or a similar role;
- Experience in building a community around brands (experience in building community programs from scratch in fast-paced start-ups would be a plus);
- Knowledge of best practices for the communities, mainly Reddit–preferably an avid user, with bonus points for experience in moderating subreddits;
- Experience in managing campaigns and crafting engaging copy on social media platforms such as Facebook, Twitter, LinkedIn, etc.;
- Excellent verbal and written communication skills in English.
Bonus points if you:
- Have experience with customer service;
- Know the Incogni product.
Here’s the deal:
- Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
- Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts, a physical coach and a gym to regular mental health checks;
- Tools of your choice: choose technical equipment and the tools you need to do your best;
- Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
- Convenient commuting: traveling from point A to point B can be a pain. That’s why, depending on your unique circumstances, we compensate part of your public transport costs;
- Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
- Premium Surfshark accounts: for you, your family, and friends;
- Gross salary: 1700 - 3600 Eur/month for the Lithuanian market. It may vary depending on your skills, experience, or location.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
