Product Manager (Supply)

Helsinki, Southern Finland, Finland /
Engineering/Product /
Full Time
JOIN US IN OUR MISSION OF MAKING REFURBISHED MAINSTREAM

Swappie is the no1 online destination for buying and selling refurbished smartphones in Europe. Since launching in 2016, we have grown to more than 1 000 talent and €100M annual revenue. And this is just the beginning! We empower our customers in 15 countries to choose environmentally friendly and affordable ways to upgrade their smartphones. Buy smart, not new; that's how we change consumer behavior in Europe and soon worldwide. 

Our values are endless optimism, highest standards, customer focus, and connect. They guide us in the decisions and actions we take every day. Global sustainability and startup awards recognize our growing model and aspiration in solving critical sustainability issues, including Growth Builder of the Year 2020the FinnishInnovation Fund's award for contribution to the circular economy, and appearing on Wired's list of hottest startups in Helsinki.

Sounds like the place for you? If yes, you are invited to take a once-in-a-lifetime learning and development opportunity in a unique growth setting. You will have the support of a highly talented and committed diverse team of 60+ nationalities. We welcome you to join us in our meaningful mission of making refurbished electronics mainstream.


ABOUT THE ROLE

Every phone we sell has already had a life. They’ve been used and loved, sometimes broken and repaired, ultimately resold. The biggest challenge we face is how we get consumers to circulate their devices after their first lifecycle.

Our vision in Supply is to make trading in your phone the default. When you upgrade to your next phone, be it one notch newer refurbished one or the brand new iPhone 13 Pro, one thing is certain: you will give your old device a new life. This vision is far ahead and to reach it we must radically change the game in how consumers participate in the circular economy.

As a Product Manager in the Supply product team, you will build a trade-in service expanding Swappie’s direct-from-consumer supply to thousands of retail stores in Europe. You will work as part of an independent, cross-functional product team with designers, analysts and software developers. This is an individual contributor role with high visibility which involves product discovery and delivery, anticipating bottlenecks, making trade-offs and taking clever risks to maximise the benefits for our customer and business. The growth possibilities are endless as this position comes with high ownership and responsibility.

WHAT YOU WILL WORK ON

    • Leading the discovery process and working closely with customers and data analytics
    • Defining problems by analysing customer value, and estimating effort and impact
    • Shaping and refining the product roadmap for development, launch and scaling
    • Designing and validating problems together with design and engineering colleagues
    • Designing and launching A/B tests to validate the best value prop and improving business metrics

REQUIREMENTS

    • Product management experience preferably from a consumer company, or a tech startup as an individual contributor
    • Proven track record of launching (successfully or not) new products to market
    • Proven track record in creating compelling product and presenting the vision to the management team, engineering team and other stakeholders
    • Proven track record of product management and related skills: such as experience conducting customer interviews, feature prioritisation and making trade-offs
    • Understanding methods and context: you know which tools and methods to use and when (e.g. design sprints, prototypes, the right amount of documentation)
    • Interest in analytics, building business cases and profitability calculations for different product development paths
    • Excellent communication skills, both written and verbal English

WHAT WE OFFER

    • A unique opportunity to join our growing 1050+ person team in one of the fastest growing startups in Europe
    • Opportunity to impact how customers from 15+ markets buy and sell refurbished electronics as part of an independent product team
    • Experienced product, design and engineering colleagues from Zalando, Google, Apple, Revolut etc. to work alongside with and learn from
    • Flexible working hours and remote working possibility
    • Supportive & low-hierarchy team
    • Competitive salary & great option package
    • Brand new office in Helsinki, Ruoholahti with good commute possibilities
    • Opportunity to choose your own working devices
    • Healthcare, lunch benefits, phone discounts, company events and much more!

A COUPLE OF GOOD REASONS YOU MIGHT ENJOY WORKING WITH US

    • Become a part of our global team: We are a diverse group of skilled, ambitious, fun, kind, laid-back, and professional people from more than 60 nationalities—our neat offices are located in Helsinki, Amsterdam, and Tallinn. And as you have probably guessed, our working language is English.
    • Make a difference: By refurbishing smartphones to the highest standards, we reduce environmental waste, empower our customers to make more sustainable choices, and build a better tomorrow. Being part of the solution, not part of the pollution, thrives us every day.
    • Be a part of our culture of trust: As we only have resourceful and insightful grownups working with us, we have plenty of freedom and responsibility that we use in the best interest of Swappie. We share information, learnings, insights, plans and achievements as we know that we are all in this together.
    • Learn and grow like never before: We offer a wide range of development and growth opportunities and encourage our people to seek new ways to improve constantly.
    • Be yourself: We are working hard to make our Diversity & Inclusion Manifesto a reality in everything we do: we create a diverse and inclusive workplace where we have equal opportunities to grow and feel safe. We respect varied backgrounds, experiences, races, ethnicities, religions, genders, gender identities, gender expressions, and sexual orientations.
    • Enjoy organized working models: We offer the possibility to work remotely from abroad for one month per year, with certain restrictions regarding role and country.
    • Furthermore, you get an attractive salary and a good option package, nice perks and benefits, and much more! If you need to relocate, we are there to empower you. No matter where you are moving from, we will support you to make every step of the process as easy as possible for you and your loved ones.
We’re growing exponentially and welcome the best talent to join our green revolution! Does this sound like an exciting opportunity you don’t want to miss? If yes, we would love to hear from you! 🚀 

If you have any questions about the role or the recruitment, we are happy to reply to you at recruitment@swappie.com. Please note that we don’t accept job applications via email.

Ps. We are growing quickly and we have many roles open. Please reach out even if you feel like you are too senior or junior for the role, but that you are on this general track. We usually have more challenging and junior opportunities in addition to the specific ad you are seeing.

ABOUT SWAPPIE 

Swappie is the no. 1 online destination for buying and selling refurbished smartphones in Europe. Since launching in 2016, we have grown to more than 1300 talent and €100M annual revenue. And this is just the beginning! We empower our customers in 15 countries to choose environmentally friendly and affordable ways to upgrade their smartphones. Buy smart, not new; that's how we change consumer behaviour in Europe and soon worldwide.

Our core values are endless optimism, highest standards, customer focus, and connect. They guide us in the decisions and actions we take every day.  

Our successful model and ambition in solving important sustainability challenges is being continuously recognised by international sustainability and start-up awards, including being listed by Financial Times as the fastest growing company in Europe, the Finnish Innovation Fund’s award for contribution to the circular economy and appearing on Wired’s list of hottest startups in Helsinki. Sounds like the place for you? Join us! 🚀