IT Business Analyst

Warsaw or Remote
IT Operations /
Full-time /
Remote
We are a Polish branch of a fast-growing InsurTech product company from Silicon Valley - Hippo Insurance. Our mission is to revolutionize home insurance in the US, starting from IoT monitoring devices to our industry-leading software. 

How do we want to get there? We need a top-notch talent, just like you! 

Putting a lot of effort into hiring top-tier devs, designers, PMs, BAs and QAs, is a proof that we care a lot about tech experience, the attitude, human approach, and what we could call „culture fit”.

„SwingDev is all about people” - yes, it may sound a bit cliche. But whether we're writing code or just hanging out, we know that people are at the heart of everything we do. We like to have a good time and keep things light, even when we're tackling big projects. We could brag about what’s making us special, but we’ve boiled it down to two key ingredients: mature, companionable people who, rather than compete, prefer to inspire and have each other’s backs; a culture of trust, empathy, and positivity that keeps us together, lets us interact as teammates and friends, and truly enjoy the ride.

So if you're an IT Business Analyst looking to shake things up and have a good time while you're at it, you’ve come to the right place. 🚀

About the role:

As a key member of our IT Operations team, you'll be the one bridging the gap between business goals and tech solutions. You'll be the main point of contact for our IT Ops team and other key business stakeholders helping to build and maintain our cloud-first infrastructure and creating workflows that keep everything running smoothly.

If you enjoy working with data, finding those "aha" moments, and collaborating with many teams simultaneously, this role is just for you!

What will you do?

    • You'll gather, analyze and aggregate business and functional requirements, including visualizations for ROI analysis and stakeholder meetings.
    • You'll prioritize tracking potential issues by staying on top of the system enhancements.
    • You'll monitor the health of systems that we use daily.
    • You'll engage in effective communication with technical and product stakeholders.
    • You'll collaborate closely with engineers to test, develop and employ new technologies within IT systems. 
    • You'll create detailed guidelines for the development team.

We might be a match if you…

    • Have at least 3 years of in-depth, hands-on experience in a Business Analyst or Systems Analyst role.
    • Possess basic SQL knowledge to navigate and query databases effectively.
    • Are skilled in researching, analyzing data, and drawing insightful conclusions.
    • Have experience creating ROI analytics, mapping user stories, and confidently presenting findings to business stakeholders.
    • Demonstrate an ability to understand the technical requirements of business challenges, showcasing your analytical thinking, attention to detail, and proactive problem-solving approach.
    • Have a solid understanding of technology, enabling you to effectively bridge the gap between business objectives and software requirements.
    • Have a good command of English (written & spoken).
    • Are available in the afternoons – due to collaboration with the United States, evening meetings may occur. Rest assured, we prioritize work-life fit, respect everyone's private lives, and don’t work at night but we still must ensure that communication between the time zones is effective.

Recruitment process:

    • Send us your CV – it's the best way for us to get to know you.
    • Meet Gabi, one of our Recruiters.
    • Join for a 60-minute interview with our Lead IT Systems Engineer, Tuan.
    • Talk with IT Operations Sr. Manager - Davide.
    • Meet on the final stage with Marcin and Alicja.
    • and... welcome aboard! 👋
What benefits are waiting for you?

Salary
12,000 PLN – 17,000 PLN + VAT on B2B or equivalent on the contract of employment

Basics 
📝 Form of employment of your choosing
🌎 Remote work & flexible working hours 
🤒 Paid sick leave
🏖️ Paid holidays

Health & Safety
💊 Private medical care with dentists & orthodontists package for you and your family 
❤️ Group life insurance
🧘 Psychotherapists support — free online sessions with psychologists and psychotherapists.
🤸 Home physiotherapy
🏅 Multisport card & meditation apps reimbursed 50%

Working conditions & Development
💻 Gear with Apple Logo and a nice Dell monitor
🌱 50% reimbursement for courses, conferences, books & certificates
🇺🇸 Free access to private language lessons
🐕 6 Personal Development Days & 4 Voluntary Days Off 

Extras you may like
🎫 Cafeteria platform — extra “stówka”every month to spend on whatever you want to
🧒 Nanny services for parents 
📦 Concierge services – a personal assistant to help you to deal with your everyday matters
🎮 Chill room with table football & PlayStation 4
🍦 Free snacks, and ice cream in the office (every day, all year round!)
🍱 Free Friday Lunch in the office
🎉 Team building events — we party together several times a year during the annual Offsite & Christmas Parties, beer after work, or our #WinterEscapeMonth workation in Cyprus