IT Systems Administrator
Warsaw or Remote
IT Operations /
Full-time /
Remote
SwingDev—a hippo company is the Polish branch of a fast-growing InsurTech product company – Hippo Insurance. We’re here to make home insurance smarter and more proactive, using tech to bring fresh solutions. We also create digital products that support our customers, always focusing on what really makes an impact.
Putting a lot of effort into hiring top-tier devs, designers, PMs, and QAs, is a proof that we care a lot about tech experience, the attitude, human approach, and what we could call „culture fit”.
„SwingDev is all about people” - yes, it may sound a bit cliche. But whether we're writing code or just hanging out, we know that people are at the heart of everything we do. We like to have a good time and keep things light, even when we're tackling big projects. We could brag about what’s making us special, but we’ve boiled it down to two key ingredients: mature, companionable people who, rather than compete, prefer to inspire and have each other’s backs; a culture of trust, empathy, and positivity that keeps us together, lets us interact as teammates and friends, and truly enjoy the ride.
What else?
Our mission is to deliver intuitive and proactive protection for homeowners, combining the power of technology with a human touch. We're building the world’s first home protection platform. We believe that insurance should protect your home and the things you treasure with policies designed for modern lives and proactive protection that helps you care for your home. Our aim is to help you avoid issues before they become costly problems because the best claims experience is the one you don’t have.
About the role:
We're looking for an IT Systems Administrator to join our small but mighty team, driving systems improvements and automation projects to boost efficiency. You'll work across a wide range of technologies – from device management and identity systems to cloud infrastructure and enterprise SaaS platforms. We’re also exploring cutting-edge tools, including AI, making this an exciting environment for learning and innovation. Our collaborative environment means you're never siloed, giving you the freedom to grow and make a real impact. If you’re hands-on, curious, and eager to build better systems, it would be great to talk!
What will you do?
- Act as an escalation point for service desk tickets and support requests, resolving technical issues efficiently
- Proactively monitor systems and deploy improvements across areas like device management, security posture, and operational efficiency
- Maintain, configure, and troubleshoot enterprise SaaS tools and integrations, including Slack, Microsoft 365, Google Workspace, Zoom, and other productivity platforms
- Administer and optimize the identity provider (IdP) system (e.g., OneLogin), including user/group management, directory sync, etc.
- Develop, maintain, and troubleshootSAML SSOconfigurations and integrations across internal services and cloud applications
- Oversee and enhance device lifecycle management for macOS and Windows environments via our MDM platform (Tanium)
- Support cloud-basedinfrastructure, including provisioning, monitoring, and troubleshooting VMs and services in Azure and AWS
We might be a match if you…
- Are available to work a 12 PM-8 PM schedule to provide timely support for U.S.-based teams and address the reactive nature of IT operations and infrastructure needs
- Have 2+ years of experience in a Systems Administrator or IT Engineering role
- Bring hands-on expertise with identity providersand SaaS platforms such as Microsoft 365, Okta, and OneLogin
- Are proficient with endpoint management tools like Jamf Pro, Microsoft Intune, or similar solutions
- Have a solid understanding of networking fundamentals, system security best practices, and role-based access control (RBAC)
- Have experience managing infrastructure in cloud environments such as Azure, AWS, or equivalent
- Can document system architecture, technical processes, and workflows for scalability and knowledge sharing
- Are familiar with scripting languages like PowerShell, Python, or Bash for task automation
- Bring problem-solving mindset and resilience to stress
- Adapt well to ambiguity, learn quickly, and aren’t afraid to dive into the unknown
- Communicate clearly in English, both written and verbal
- Can translate technical concepts for non-technical stakeholders with ease
- Are self-sufficient and able to collaborate with a global team across multiple time zones
- Previous experience in IT Support/Helpdesk
- A background in ITIL or ITSMbest practices
- Experience with compliance frameworks and Zero Trust architectures (e.g., Twingate, Zscaler)
- Familiarity with DevOps tools and CI/CD pipelines
- Relevant certifications in systems or platform administration(e.g., Microsoft Certified: Azure Administrator, Jamf 200+, CompTIA Security+)
You will get extra points for:
Recruitment process:
- Send us your CV – it's the best way for us to get to know you.
- Meet Ola, one of our Recruiters – she'll be your first point of contact.
- Technical Interview – let's dive into your technical knowledge!
- Meet Davide, Team Manager – you'll get to know more about the role and the way the team works.
- Final Interview – meet Marcin and Alicja for the last step of the process.
- and finally... welcome aboard! 👋
What benefits are waiting for you?
Salary
15 000 – 17 000 PLN + VAT on B2B or equivalent on the contract of employment
Basics
📝 Form of employment of your choosing
🌎 Remote work & flexible working hours
🤒 Paid sick leave
🏖️ Paid holidays
Health & Safety
💊 Private medical care with dentists & orthodontists package for you and your family
❤️ Group life insurance
🧘 Psychotherapists support — free online sessions with psychologists and psychotherapists.
🤸 Home physiotherapy
🏅 Multisport card & meditation apps reimbursed 50%
Working conditions & Development
💻 Gear with Apple Logo and monitor
🌱 50% reimbursement for courses, conferences, books & certificates
🇺🇸 Free access to private language lessons
🐕 6 Personal Development Days & 4 Voluntary Days Off
Extras you may like
🎫 Cafeteria platform — extra “stówka”every month to spend on whatever you want to
🧒 Nanny services for parents
📦 Concierge services – a personal assistant to help you to deal with your everyday matters
🎮 Chill room with table football & PlayStation 5
🍦 Free snacks, and ice cream in the office (every day, all year round!)
🍱 Free Friday Lunch in the office
🎉 Team building events — we party together several times a year during the annual Offsite & Christmas Parties, beer after work, or our #WinterEscapeMonth workation in Cyprus
