Senior Product Designer (Member App Core)
Porto
Design – Product Design /
Full Time /
Remote
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
We’re looking for an experienced Product Designer to lead the core experience of the Sword Member App. As the central hub for member engagement and retention, the Member App brings together our key solutions while hosting shared features such as chat, profile, and more. This role is critical in shaping a cohesive, user-first platform that supports millions of members in their health journey.
What you'll be doing:
- 1. Lead user-centric research & strategy:
- Advocate for member needs at every stage of product development;
- Conduct research and analyze competitors to uncover insights and opportunities;
- Translate insights into product strategy and actionable design directions.
- 2. Design & prototype solutions:
- Turn requirements into intuitive, visually engaging, and emotionally resonant experiences;
- Work in fast, iterative cycles to improve usability and drive retention;
- Validate and refine designs through user testing, data, and feedback loops.
- 3. Drive cross-functional collaboration:
- Partner closely with engineering, product, and clinical teams;
- Present design rationales and research findings with clarity and influence;
- Ensure seamless design-to-development handoff and uphold quality in execution.
What you’ll need to succeed:
- A passion for creating products that improve people’s health and lives;
- A strong portfolio demonstrating an end-to-end user-centered design process, great examples of brand application on product and micro-interaction sensitivity;
- 5+ years of product design experience, ideally in healthcare, tech, or other complex domains;
- Mastery of Figma and expertise in prototyping;
- Hands-on experience with user research and usability testing;
- Comfort working with data-driven insights to inform design decisions;
- Deep understanding of design systems and atomic design principles;
- Excellent communication skills and proven ability to collaborate cross-functionally;
- Ability to design and facilitate workshops that align teams and spark collaboration.
To ensure you feel good solving a big Human problem, we offer:
- A stimulating, fast-paced environment with lots of room for creativity;
- A bright future at a promising high-tech startup company;
- Career development and growth, with a competitive salary;
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
- A flexible environment where you can control your hours (remotely) with unlimited vacation;
- Access to our health and well-being program (digital therapist sessions);
- Remote or Hybrid work policy.
€44,260 - €63,870 a year
This range includes base, variable and equity.
These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
