Revenue Operations Manager

Operations & Strategy /
Full-time /
What is Sylvera anyway? ‍👩‍👨🌳
Sylvera provides carbon data for genuine climate impact. Our mission is to incentivize investment in real climate action. 

Purchasing credits through the carbon markets is one of the most established and scalable ways to channel finance from the private sector to effective climate solutions and work toward societal net zero. Unfortunately, the voluntary carbon markets have been plagued with mistrust and a lack of effectiveness since they’ve emerged – until Sylvera. 

To help organizations ensure they're making the most effective investments, Sylvera builds software that independently and accurately automates the evaluation of carbon projects that capture, remove, or avoid emissions. With Sylvera's data and tools, businesses and governments can confidently invest in, benchmark, deliver, and report real climate impact. 

Our team is made up of leading minds in climate change from scientists to policy, finance and carbon market experts. We work in partnership with scientific organisations, universities, governments and think tanks to develop and test rigorous and holistic ratings methodologies, leveraging the latest technology. Founded in 2020, Sylvera has 150+ employees across the world with offices in London, New York, Belgrade and Singapore. We’ve raised over $96million from leading VCs like Balderton Capital, Index Ventures and Insight Partners to date. 

What will I be doing? ‍‍👩‍💻👨‍💻
We’re looking for a mission-driven Revenue Operations Manager to join our newly formed RevOps team, building out our commercial systems, helping scale the GTM motion and fueling our continued growth.

Specific responsibilities will include:

    • Owning commercial process design across areas such as territory management, Opportunity stage definitions, and inbound and outbound pipeline generation motions.
    • Collaborating closely with business stakeholders to understand and translate their needs into designing, validating and building solutions within Salesforce.
    • Developing and maintaining automation processes using tools like Process Builder, Workflow Rules, and Flows to streamline commercial processes.
    • Configuring User Profiles, Permissions, Page Layouts and Objects to optimise the Salesforce for the GTM team and other stakeholders across the business.
    • Administering integrations between Salesforce and other business systems, in particular managing the Hubspot to Salesforce integration for Lead management.
    • Performing data imports, updates, and deduplication as necessary to build and maintain Account hierarchies and CRM hygiene.
    • Conducting training sessions and onboarding to provide ongoing support to enhance user adoption and improve AE productivity.
    • Optimising the wider GTM tech stack, including Hubspot, ZoomInfo, Lusha and Outreach.
    • Acting as an expert on CRM, digital best practice and emerging technologies.

We’re looking for someone who: 🧠💚

    • Loves all things CRM, and is passionate about designing a best in class set of systems and processes
    • Is excited by the idea of autonomy over the CRM and Sales Process roadmap and has a growth mindset
    • Has seen what ‘great’ looks like, and ‘not so great’ for that matter
    • At least 3 years in a B2B environment, ideally with exposure to SaaS business models
    • Worked in a high growth environment where prioritisation is critical to scale
    • Comfortable surfacing data and using analytics to recommend improvements and highlight commercial risks
    • Cares deeply about the climate and ecosystems of the earth
    • Is a self-starter who thrives in constantly evolving environments, ideally with early-stage experience
We’d like someone highly ambitious, motivated and eager to propel their career forward. We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description

Benefits 💰
- Equity in a rapidly growing startup
- Private Health Insurance and Life Assurance 
- Unlimited annual leave - and encouragement to actually use it!
- Enhanced parental leave 
- Up to 20 days paid sick leave 
- £500 WFH allowance 
- No corners cut in having the best tech to do your job
- Access to Mental Health support via Spill
- Monthly team socials

Location 🌍 
UK (with access to an office in London if you wanted to come in) 

Our Values 🙌
Own it: We make new mistakes. We build on the momentum of our wins and reflect on and learn from our failures.
Stay curious: We keep our focus on the long-term, even if that means short-term challenges.
Do what’s right - even when it’s hard: We take a growth mindset to our work, our customers, our market and the opportunities ahead of us. 
Collaborate and challenge with empathy: Our teams deliver through active collaboration. We invest in each others’ success and make the company stronger in the long-run.
Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we’re serving our customers to the fullest, we can help direct more investment into real climate impact.

What if you’re a partial fit? 🌱
We prioritise grit, positivity, and the willingness to get stuck in, and encourage you to apply even if your experience doesn't exactly match this job description. 

Equal employment opportunity 🌈
Sylvera is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.