Software Engineer (Production Engineer)

Bangalore /
Engineering /
Full Time
/ Remote
Synapse is a Banking as a Service (BaaS) provider with a clear mission, to ensure that everyone around the world has access to best-in-class financial products, regardless of their net worth. Synapse’s unified platform provides industry compliant payment, card issuance, deposit, lending, credit, investment and crypto products through simple APIs. We are the only BaaS provider that enables builders to launch feature complete deposit, credit and crypto products in weeks.

Our culture and values are simple and straightforward. We share a general concern for the well-being of others and strive to build a safe and inclusive environment for everyone. Our work style is collaborative and action-oriented. We are a team of conscientious, hard workers who also share a common sense of purpose. As we accelerate our growth, your career and opportunities will grow as well making it an exciting time to join Synapse.

What You Will Do

    • You will be identifying and resolving performance issues and functional bugs
    • As a Customer Centric Engineer you will investigate, reproduce, and diagnose complex issues affecting our customers
    • You should be passionate about solving tough technical problems and recommending improvements to products and processes
    • Figuring out ways to “find the bug” utilizing top-notch troubleshooting techniques and all the tools and systems available within the R&D organization, and digging deep into code
    •  Identifying root causes, proposing test cases and fixes, and developing new debugging tools while working closely with product teams
    • You will have the opportunity to quickly contribute highly impactful, customer-facing code and help to shape fundamental aspects of our codebase and engineering culture
    • Design, build, and maintain full-stack, customer-facing features
    • Work on the core infrastructure to improve Customer Experience
    • Collaborate with team members on priorities and technical specifications
    • Participate in brainstorming, retrospectives and sprint planning.

What You Will Bring

    • Our engineers must have exceptional empathy skills and high EQ
    • You’ll need to be able to effectively and compassionately speak with and listen to engineers, designers, product managers, executives, and other stakeholders
    • Deep expertise in developing production apps in Python
    • Significant experience architecting and delivering high quality, reusable systems
    • Deep understanding of software engineering best practices and concepts such as SOA, testing practices, code reviews, feature flags, etc
    • Bachelor’s degree in Computer Science, Information Science, Statistics required or 4 additional years of related experience beyond the minimum required in lieu; Advanced degree is a plus.
    • 5+ years of production, core fundamentals, and/or related professional software engineering experience.
    • Lead the technical planning and requirements gathering phases to estimate, develop, test, and deliver cutting edge solutions
    • Solid command of Python programming with a love for writing tests.
    • Hands-on experience with Infrastructure as Code, using CloudFormation, Terraform, or other tools.
    • Strong understanding of AWS Service Experience. (IAM, Lambda, SQS, SNS, Cognito, CloudFront, API Gateway, Organizations, etc) and experience with monitoring and log aggregating frameworks such as Kafka, Logstash, Splunk, ElasticSearch, and Kibana.
    • Experience with ELK, MongoDB, Redshift, MySQL, and Redis databases a plus but not required. 
    • Having experience in building large scale systems to solve challenging and complex issues
    • Portuguese Preferred
Synapse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. Synapse provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws.