Accounts Receivable and Collections Manager
Redwood City, CA
General & Administrative – Finance & Accounting /
Full-time /
Remote
We are looking to welcome a new Synthegoat to the herd! The team is searching for a dynamic Accounts Receivable and Collections Manager. As a key member of the Synthego accounting team, this person will be responsible for overseeing the end-to-end accounts receivable process, focusing on timely collection of outstanding invoices and managing the accounts receivable team. They are responsible for ensuring accurate records, optimizing cash flow, and implementing strategies to minimize outstanding debts. This role also involves developing and implementing policies, procedures, and training for the AR team.
We are looking for someone with a high level of business acumen, which you leverage to communicate and partner cross-functionally to drive business outcomes. It is your goal to optimize the efficiency of AR and Collections processes and systems by evaluating and automating our procedures and project managing initiatives that will improve these areas. You are a problem solver who thrives in a fast-paced environment where new customers, new products/services and operational processes are being introduced daily.
Preferred States: Wisconsin and California
What You'll Do:
- Invoice commercial and academic customers.
- Direct the daily operations of the accounts receivable team, including hiring, training, and performance management of AR staff. Identify and implement process improvements to streamline accounts receivable operations and improve efficiency.
- Develop and implement effective collection strategies to maximize cash flow and minimize delinquent accounts. Actively participate in the collections process for commercial and academic customers. Work to improve the credit card collection process. Manage the collections process, including developing metrics to track team performance and keep Finance leadership apprised of results including KPIs.
- Ensure adherence to all relevant accounting principles and legal regulations related to accounts receivable.
- Prepare and analyze regular reports on accounts receivable, aging, and collections performance.
- Work with sales, operations, and other departments to resolve customer issues and improve overall cash flow.
- Manage customer inquiries and disputes related to billing and collections.
- Function as liaison between Inside Sales Operations and Finance to resolve system discrepancies and develop systemic enhancements to gain efficiencies. Maintain operational and specific product line knowledge with the ability to translate and correlate this data to billing practices and requirements.
- Assist with external financial audits and other due diligence requests.
- Collaborate closely with other members of the Finance team on monthly reconciliation efforts, tracking invoice reconciliation, reviewing data for irregularities and errors on a regular, on-going basis, and providing regular feedback to internal teams on reconciliation progress.
- Manage Sales Tax reporting function.
About You:
- Bachelor’s degree in accounting, finance, or a related field.
- 5+ years of progressive experience in accounts receivable, collections, or related roles, with supervisory experience.
- NetSuite experience is highly desired.
- B2B Portal such as Ariba and Tulia experience is highly desired.
- Experience evaluating processes and using data to make process design changes and improvements.
- Strong interpersonal and communication skills, including excellent written, oral, listening and presentation skills, and ability to work well under pressure and interact at all levels.
- Teamwork is essential to the group, so it is critical that the candidate interact with other team members and manages collaboratively and effectively.
- Expertise in accounting software, spreadsheets, and other relevant tools (experience in NetSuite, Google Sheets and Excel are highly desired).
- Ability to lead, motivate, and develop a team.
- Solid understanding of accounting principles and financial concepts.
Company Perks & Benefits
- Medical, dental, and vision benefits
- 401k Program
- Paid parental leave
- Flexible paid time off
$98,000 - $132,000 a year
Rate offered will be based on experience and location.
Our Mission
Synthego® is a pioneering force in the biotechnology industry, dedicated to advancing the frontiers of CRISPR cell and gene therapies through cutting-edge CRISPR technology and expertise. Our mission is to provide unparalleled access to CRISPR solutions at scale, empowering applications from Discovery to Clinic. Driven by a visionary approach, we strive to accelerate the therapeutic development process with best-in-class CRISPR solutions, simplified licensing & expert guidance, driving the adoption and success of CRISPR-based therapies to benefit all patients.
