Shop Your Way - Head of Legal Solutions (Credit & Loyalty)
U.S.A Remote
Financial Services – Legal and Compliance /
Full-Time /
Remote
Do you consider yourself an innovator, a builder, a game-changer? Do you have what it takes to transform the payments, loyalty, and commerce space? Do you want to help develop and scale truly “never been done before” services and technologies?
If yes, then we want to hear from you at Shop Your Way
SYW Overview
Shop Your Way (“SYW”) is a high-growth FinTech and e-Commerce enablement platform that leverages a proprietary technology infrastructure to service some of the largest and most innovative brands in America. SYW powers multiple business and consumer services, including SYW Rewards and the SYW Mastercard, along with a leading mobile app and digital destination.
When bundled together as part of our Pay Your Way (“PYW”) service, we have a truly differentiated loyalty + credit solution for our business partners and their customers, without the hassle of setting up a direct credit relationship with a bank or underwriter. This integrated module makes it easy for Partners of any size to improve their conversions, drive new revenue, save on transaction and payment costs, and create more repeat business.
Today, we’re providing this “loyalty-card as a service” to Raise (gift cards) and Way (mobility) – two of the “Andreessen Horowitz Top 50 Marketplaces” – and other national brands. Now, we’re expanding our offering to include other new application services while also unlocking new channels. SYW is at an exciting inflection point, built for scale and driving growth.
Key Highlights include:
● Recent investment of +$30M of “growth capital” from Private Equity / Hedge Fund sponsor
● Long-term strategic partnership with Citibank powering a multi-billion dollar credit portfolio
● Compelling pipeline of New Business Development initiatives, focused on SYW 5321 Card Externalization (“loyalty-card as a service”)
● Proprietary, best-in-class loyalty and data technology platform built to power $10+ billion of partner business
● A sizable (9 million active) yet hyper local member base of active shoppers
● A valuable rewards currency, with more new places to burn – from gift cards to sports media to parking, car wash, electrical vehicle charging to crypto and ETFs
● A multi-tender, proprietary “wallet” with rewards, gift cards, and credit
● Platform can be white-labeled and quickly integrated into existing retail and loyalty systems https://business.syw.com/
Role Summary: Head of Legal Solutions (Loyalty + Credit)
The Head of Legal Solutions (Loyalty + Credit) is responsible for leading, driving, and implementing all legal, risk, compliance and related initiatives for the SYW Rewards and Mastercard programs. Notably, this role will serve as the Legal Lead with our partners at Citibank and elsewhere. This leader will build the foundation for compliance based marketing in the fintech space.
GROW THE BUSINESS (80% FOCUS)
- Lead initiatives and manage high-impact special project work streams with a results-driven focus to deliver solutions across: credit and lending, consumer protection & privacy, and financial services marketing
- Translate new business development strategy, goals, and initiative details in a succinct and clear manner; provide direction and guidance on the programs for/with/to Citibank
- Accelerate speed to market of new opportunities by being the single point for legal review of contracts, as well as with Citibank
- Develop the legal operating model and processes that move with speed while maintaining the required level of risk and compliance rigor
- Engage with the product and function coverage teams, in order to partner to develop and apply Program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework
- Develop creative solutions and well-reasoned legal-business cases that accelerate and advance the go-to-market efforts
- Advise function/business/product management and teams on regulatory and compliance issues; develop and “sell in” credible challenges and arguments in favor of the solutions
- Serve as a subject matter expert on Citi’s Compliance programs. Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk
RUN THE BUSINESS (20% FOCUS)
- Oversee the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product
- Anticipate and address potential legal risks with business partners
- Analyze and scope the impact of new and complex regulatory developments across senior function/business/product, including cross partner implications
- Manage strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit
- Serve as the senior compliance risk officer responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels
- Understanding the evolution of the Consumer Financial Protection Bureau (CFPB) to guide our business as we continue to evolve both our technology and marketing platformsDesign and lead compliance and control reviews
Requirements:
- J.D. Degree with a minimum of 8+ years or proven hands-on experience driving and supporting credit product, credit marketing, and credit risk/compliance programs across branded, co-branded, and/or general-purpose cards
- Deep understanding and experience in consumer lending and protection, including Compliance laws, rules, regulations, risks and typologies; including but not limited to CCPA, TCPA, GDPR, and more3+ years experience with credit card marketing
- Fair Lending & Consumer Financial Protection Act expert
- Experience with advising teams leveraging algorithms and business specific data to serve credit card ads to potential customers
- Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
- Excellent written, verbal and analytical skills
- Must be a self-starter, flexible, innovative and adaptive; able to successfully navigate complex and novel legal/business situations
- Highly motivated, strong attention to detail, team oriented, organized
