Contract Support Coordinator (DK)
Viborg
T5 Services – T5 Facilities Management /
Temporary /
On-site
The Contract Support Coordinator will be responsible for providing a comprehensive and flexible contract administration service to the customer, maintaining concise records of all contract transactions, liaising regularly with the client representative. Must be able to work on-site, in Viborg.
**This is a temporary maternity cover position with the possibility to extend**
RESPONSIBILITIES
- Understand, anticipate, and deliver to customer’s needs while building effective relationships
- Positively respond to client through effective communication and personal accessibility
- To assist with the control of all financial and commercial aspects of contracts
- Understanding the contract, including scope and terms & conditions
- Ensuring that sales invoices are raised in a correct and timely manner
- To assist in the production of supporting financial information
- Assist the Contract Manager with monthly reporting and QBR reporting
- Working with the Contract Manager to help improve the financial standards of the contract that are measured against monthly key performance indicators
- Ensuring that Extra Works jobs are raised, billed, and closed in a timely manner once approved by customer
- Management of helpdesk and asset management systems used at the customer site
- Maintaining on site personnel records including training matrixes, holiday and sickness records and timesheets
- Convey messages and ideas clearly and openly
- Perform with an understanding of business requirements and changes, and ensuring continuous improvement
- Assisting the Contract Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment
- All other work as assigned by T5 leadership
EDUCATION AND EXPERIENCE
- Bachelor’s degree or equivalent experience, required
- 3+ years in a Contract Coordinator role or related experience, required
- Previous experience of a customer-facing role using operating systems such as Maximo, Dynamics
- AX or Concept software
- Financial / accounting experience, preferred
- Must be fluent in Danish
KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES
- Strong proficiency in the use of spreadsheets and Windows, required
- Handle confidential information in a sensitive and professional manner, required
- Excellent verbal, written, and interpersonal communication skills, required
- Ability to manage multiple tasks under strict deadlines while working independently, required
- Ability to interact professionally with all levels of the organization, required
- Exceptional organizational, quantitative and problem-solving skills, required
- Exceptional attention to detail, required
- Ability to approach problems both logically and creatively, required
- A drive to exceed expectations and be part of a dynamic growing organization, required
- An energetic self-starter with a “can-do / whatever it takes” attitude who can perform under pressure, work successfully on tight deadlines, and identify and resolve problems as they arise, required
