Technical Professional, Houston

Houston, TX
BUSINESS
Full-time
Tachyus delivers the leading prescriptive analytics platform to oil and gas producers. Our customers range in size from small independents to large multinational oil and gas companies and state-owned enterprises. We need a Technical Professional to ensure that our customers are delighted to partner with Tachyus to unlock value from their producing assets.

The right candidate will bring commercial reservoir or production engineering experience, technical sales experience, and a deep network of existing contacts with whom to share our technology and story. The Tachyus technical team works with our sales team to maximize the happiness of existing customers, ensure renewals, and help customers solve new challenges. The right hire will explore and develop solutions to customer challenges, ensure technical stakeholder alignment during commercial engagements, train customers on how to use Tachyus software, and manage key customer relationships to delight our North American customers.

Responsibilities

    • Identify and grow opportunities within assigned oil and gas producers and collaborate with Tachyus business development to extend our solutions footprint (more solutions to more assets)
    • Train customers' petroleum engineers on how to use Tachyus' breakthrough technology
    • Develop and present technical recommendations to Tachyus customers
    • Ensure continued rapid revenue growth for Tachyus in the US
    • Operate as the lead point of contact for any and all technical challenges specific to Tachyus customers once the solutions are deployed
    • Build and maintain strong, long-lasting customer relationships
    • Develop a trusted advisor relationship with key customer stakeholders and engineering champions
    • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Obtain referrals from customers to increase the portfolio of Tachyus success stories
    • Forecast and track key account metrics
    • Assist with high severity requests or issue escalations as needed

Requirements

    • Extensive existing oil and gas domain experience as a service provider
    • Proven track record implementing software solutions for major enterprise accounts
    • Demonstrated ability to communicate, present and influence credibly and effectively about crucial petrotechnical information
    • Excellent listening, negotiation and presentation skills
    • Excellent verbal and written communications skills
    • Curiosity to build and define new ways of doing business as an early member of a startup customer success engineering team
    • At least a bachelors in petroleum engineering

Extras

    • Experience with software production management systems
    • Experience writing software or analyzing data
    • Business development experience
    • At least a masters in petroleum engineering and/or computer science