Customer Service Representative

Lahore /
Customer Service /
Full-time
Who we are

Tajir is the one-stop shop for mom-and-pop stores in Pakistan to buy inventory. Tajir is the first Pakistan-focused company funded by Y Combinator. Our latest funding round was led by Kleiner Perkins and YC Continuity, with participation from Flexport, Dylan Field (Co-founder & CEO of Figma), and Austen Allred (co-founder & CEO of Lambda School), among others. Learn more about us in Forbes and TechCrunch.

The Customer Service team has a very clear purpose – delight our customers by preventing and solving their problems.

Required background

    • Candidates with prior customer support experience will be considered.
    • Fresh graduates of any subject may apply.

Key responsibilities

    • Diagnose and resolve customer complaints.
    • Analyze recurring problems and propose solutions.
    • Meet customer expectations to achieve performance targets.