Senior IT Business Analyst

Talentus Team /
Full Time /
*Latin America* 

At Talentus, we are looking for you!

We are a US company with a strong presence in LATAM and across 20 countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing and the top ERP & CRM solutions, driven by our practices across many different industries.

We are currently looking for a Senior IT Business Analyst to become a valuable addition to our dynamic team! 


-Analyze higher education business processes and systems.
-Gather and document business requirements from stakeholders.
-Translate business needs into technical requirements and specifications.
-Develop innovative solutions with IT and business teams.
-Align solutions with educational technologies and best practices.
-Lead the design of business models, use cases, and process flows.
-Coordinate with cross-functional teams for project execution.
-Facilitate workshops, meetings, and presentations with stakeholders.
-Provide guidance on leveraging technology for business objectives.
-Promote a culture of continuous improvement.
-Implement best practices for business analysis and project management.


-Bachelor’s degree in Business Administration, Information Technology, or a related field. 
-Minimum of 5+ years of experience as a Business Analyst within the IT Industry.
-Proven experience working within higher education institutions or programs. 
-Good understanding of academic administration, student information systems (SIS), learning management systems (LMS), proctoring solutions, and customer relationship management (CRM) systems.
-Excellent analytical, problem-solving, and critical-thinking skills.
-Experience with project management tools. 
-Experience with Agile methodologies and practices. 
-Great soft skills, with emphasis in communication and interpersonal skills. 
-Scrum certification (e.g., Certified Scrum Master) and experience with Agile and Scrum methodologies.
-English C1 or above is mandatory. 

Preferred Skills:

-Familiarity with university systems such as Anthology Student, Banner, Oracle Student, Blackboard, Canvas, Moodle, Respondus Lockdown Browser, Salesforce, Microsoft CRM, and HubSpot.
-Knowledge of data visualization tools. 
-Certification in Business Analysis (e.g., CBAP) and Project Management (e.g., PMP) is a plus.

What do we offer? 

-Contractor model 
-100% remote 
-Salary in $USD 
-Paid Vacations 
-Day off for birthdays  
-Benefits courses and/or certifications 
-Work on leading projects for our US customers, and not on the bench 

Join us!