We are a US company with a strong presence in LATAM and across 20 countries around the world. Some of our key near-shore BPO services include smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions, driven by our practices across many different industries.

We are currently looking for a Senior SD-WAN Engineer to become a valuable addition to our dynamic team! The Senior SD-WAN Engineer will work closely with customers and internal teams to design, implement, and optimize SD-WAN solutions following industry best practices. This role requires a deep understanding of IP communication and routing, security protocols, and experience with SD-WAN technologies. The ideal candidate is a highly skilled professional with strong interpersonal skills, able to consult effectively with customers, and a strong drive to deliver high-quality network solutions.

- Design, deploy, and maintain SDWAN networks according to industry best practice

- Collaborate with customers to understand their networking requirements and work with Architects and Sr. Network Engineers to provide effective solutions

- Configure and mange Cisco SDWAN routers via vManage based on company standards

- Knowledge of network automation tools such as Ansible, automation tools and or API scripting with Python

- Conduct research on networking issues and products as required

- Provide excellent customer service, troubleshooting, and technical support

- Minimum 3 years of experience implementing SD-WAN networks following industry best practices.

- Strong knowledge of IP communication and routing (OSPF, BGP) is required.

- Working technical knowledge of network and security protocols (IPSEC VPN, AAA, Dot1x, TrustSec, NAT, QoS) is a plus.

- Knowledge of Palo Alto security products (Next Generation Firewalls, Panorama, Prisma) is recommended.

- Certifications in industry-leading network products: Cisco (CCNP) are a plus.

- Experience consulting with customers and providing technical support.

- Strong interpersonal, written, and oral communication skills.

- Highly self-motivated and directed, with a keen attention to detail.

- Demonstrated success with problem-solving and troubleshooting skills.

- Ability to work independently and collaboratively in a team environment.

- Proficient in English (C1 or above is required).

- Ability to handle ambiguity and adapt to changing requirements.

- Strong customer-oriented approach with the ability to build and maintain strong relationships.

- Passionate about networking and technology, with a continuous desire to learn and grow.

- Full-time position

- 100% remote work

- Competitive salary in USD

- Paid vacations

- Day off for birthdays

- Benefits for courses and/or certifications

- Opportunity to work on leading projects for our US customers, without being on the bench