Talkiatry - Service Agent, Patient Care Coordinator

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PCC

Will you require sponsorship now or in the future to work in the U.S.?✱
- Yes
- No
Describe a time when you had to interact with a challenging patient/customer. What was the situation, and how did you handle it?✱
What qualities and attributes do you possess that you feel will make you a successful Patient Care Coordinator? Please describe.✱
Which shift(s) are you interested in?✱
- 7:30am- 4:00pm EST
- 9:30am- 6:00pm EST
- Available for both shift options
Do you have experience with the following programs? (please check all that apply)✱
- Microsoft Office Suite
- Microsoft 365
- Teams, Slack, or other online chat software
- eCW - Electronic Medical Records System
- ServiceNow - ticketing system

Additional information

U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

Gender

Race

Hispanic or Latino
A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.
White (Not Hispanic or Latino)
A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.
Black or African American (Not Hispanic or Latino)
A person having origins in any of the black racial groups of Africa.
Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)
A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.
Asian (Not Hispanic or Latino)
A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.
American Indian or Alaska Native (Not Hispanic or Latino)
A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.
Two or More Races (Not Hispanic or Latino)
All persons who identify with more than one of the above five races.

Veteran status